Report: #1395166

Complaint Review: Pool Express

  • Submitted: Thu, August 24, 2017
  • Updated: Thu, August 24, 2017
  • Reported By: Donmcg — Fallbrook California USA
  • Pool Express

    Nationwide
    USA

Pool Express Item never ordered. Pool Express promised to refund money after item returned. But refund never received and they will not answer emails. Georgetown Texas

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We received a Fedex package containing a pool sweep.  We never ordered it.  How Pool Express got my wife's name and address and our Bank of America credit card number is a mystery.  Over $1000 was charged to my B of A credit card.  I complained, and Pool Express, Georgetown, TX arranged for Fedex to ship it back.  I was promised a refund.  But after six months during which we exchanged numerous emails, still no refund.  And now my emails are not answered, and my phone calls are neither accepted nor returned.

Donmcg, Fallbrook, California

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This report was posted on Ripoff Report on 08/24/2017 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pool-express/nationwide/pool-express-item-never-ordered-pool-express-promised-to-refund-money-after-item-return-1395166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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