Report: #924396

Complaint Review: Pool Liner Specialists

  • Submitted: Wed, August 08, 2012
  • Updated: Wed, August 08, 2012
  • Reported By: Scott — Stamford Connecticut United States of America
  • Pool Liner Specialists
    25 Old Kings Highway
    Darien, Connecticut
    United States of America

Pool Liner Specialists Swiming Pool Services Warranty Issue Darien, Connecticut

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I purchased a Liner from the company on 5/04, under the contract that states that if there is a MFG warranty issues with the liner that Pool Liner Specialist will replace the liner for free for up to 20yrs.

A floor seam opened up and has been determined by the MFG to be at fault. The liner company won't return my calls or come out to look at the problem. They have asked me to fax the contract and email pictures of the problem(REALLY). I believe once they have seen the problem from the pics they have not returned my calls.
I have had to call another local company to look at the problem and address the issues I have, they have confirmed it is a warranty issue and have been dealing with this problem with the MFG and will have to do the install.

BEWARE of the Pool Liner Specialists, once they get your money thay won't deal with any issues that might arise.
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This report was posted on Ripoff Report on 08/08/2012 02:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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