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Report: #390470

Complaint Review: Pool Service America - North Miami Beach Florida

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  • Reported By: Davie Florida
  • Author Confirmed What's this?
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  • Pool Service America 15431 W. Dixie Highway, #4 North Miami Beach, Florida U.S.A.

Pool Service America HORRIBLE COMPANY - SERVICE DOESN'T MATCH SALES PITCH!!! North Miami Beach Florida

*UPDATE Employee: Pool Service America - REPUTABLE COMPANY - Call To Resolve 305-940-7665

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This company has a great sales pitch and a great website. They failed to live up to both though. I signed up for their service in May. I had to call almost every week for service. When they didn't come one week I was promised a credit which I never received. I canceled my service in September after only 4 months with them. They did not charge me for October. They then charged me in November! Even though they hadn't come in a month. I called numerous times and they promised it was credited. The money is still not in my bank account. I have filed a complaint with consumer services. They are horrible. They are always pleasant on the phone with you but could care less about helping you and simply wash their hands. I think they hope you will go away and they can keep your money. Don't fall for their great sales pitch and be persistent about refunds you are due.

Carmen
Davie, Florida
U.S.A.

This report was posted on Ripoff Report on 11/12/2008 10:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pool-service-america/north-miami-beach-florida-33162/pool-service-america-horrible-company-service-doesnt-match-sales-pitch-north-miami-b-390470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Pool Service America - REPUTABLE COMPANY - Call To Resolve 305-940-7665

AUTHOR: Pool Service America - (U.S.A.)

POSTED: Tuesday, December 09, 2008

We can't tell who this is or what this is about. If we charged a customer in error, we would refund the money as soon as we knew about it. If this customer believes we owe her money, we would encourage her to take advantage of our no voicemail policy, one of many elements of The Pool Service America Difference, a set of features and advantages of doing business with us, by calling us at 305-940-7665. Alternatively she can email us via the contact information at www.poolserviceamerica.com/contact_us.html.

For more information about our company, including The Pool Service America Difference, visit our website at www.poolserviceamerica.com, or call us now at 305-940-7665.

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