• Report: #468415
Complaint Review:

Pool & Spa, ETC

  • Submitted: Fri, July 10, 2009
  • Updated: Fri, July 10, 2009

  • Reported By:Cleburne Texas
Pool & Spa, ETC
126 S. Ridgeway Cleburne, Texas U.S.A.

Pool & Spa, ETC Wrong product, no returns, 5 min after purchasing Cleburne Texas

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I went to Pool & Spa to talk to them about a stain in my fiberglass pool. I told them I had a salt water system, and black stains. I had searched the web and and thought it was a metal problem. They sold me a stain remover and said to bring my water in for testing. I asked if I should not wait until it was tested and he said no, you will need this. On arriving home, I saw my pool care co., and already taken a sample and purchased the correct product. 10 MIN. later I took the stain remover back and they refused to refund my money. They said there were NO REFUNDS for any reason.

On arriving home I read the label and it is not the correct product for a salt water system. Be careful when you use them and make sure you are purchasing the correct product. I thought it was Texas law you could return any item with-in 3 days?

Maxine a
Cleburne, Texas

This report was posted on Ripoff Report on 07/10/2009 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pool-spa-etc/cleburne-texas-76033/pool-spa-etc-wrong-product-no-returns-5-min-after-purchasing-cleburne-texas-468415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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