Report: #1399260

Complaint Review: Pooldeals.com

  • Submitted: Mon, September 11, 2017
  • Updated: Mon, September 11, 2017
  • Reported By: Jim — Ohio USA
  • Pooldeals.com
    131 Industry Dr
    ,
    USA

Pooldeals.com Buyer Beware! Poor Quality and Customer Service Grand Island NY

Show customers why they should trust your business over your competitors...

 Do not purchase from this company. I have just been in contact with Reggie who claims he is a Manager. I received a defective pool cover. It had a hole in two places. I found this out the day I was closing my pool when I opened the box. I sent him the same pictures that I have attached here showing that it was clearly defective when I opened it. Since my pool was cleaned and full of chemicals, I "patched" the cover and I had to install it. I asked for another cover. He said he could not do that unless I returned the one that was bad. I asked to have him send me a new one and I will send that one back and he said that he had to have my bad one first which means I would have to "open" my pool again and send it back and wait for them to send me a new piece of junk and then close it again. I asked for a phone number to talk with someone and he said that I had to respond through their email system. Buyer beware,,, look at their reviews, I should have done that first.

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This report was posted on Ripoff Report on 09/11/2017 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pooldealscom/-14072/pooldealscom-buyer-beware-poor-quality-and-customer-service-grand-island-ny-1399260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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