• Report: #1059466
Complaint Review:


  • Submitted: Sat, June 15, 2013
  • Updated: Sat, June 15, 2013

  • Reported By: David L — Jacksonville North Carolina
wrentham, Massachusetts USA

www.poolsinc.com SCAMS, LIES, NOT TO BE TRUSTED wrentham Massachusetts

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They would not provide me the tracking number, lie about my product (pool water heater) getting shipped out, and then state that it'll cost me 20% of my purchase due to me cancelling and for them to re-stock. I was cancelling due to them not providing me a tracking number, not responding to my emails, and them unable to tell me talk to their supervisor.

The same sales rep that answers the 1-800-464-9898 number stated that it was already sent out but when I called him again the next day after contacting the BBB he stated that the product never left the building and that it would still cost 620.00 to re-stock it. He stated that it never left the building but yet they still got $620.00 from me; were still unable to provide me a tracking number; were caught in a lie; and got 620.00 from me for doing absolutely nothing. Extreme scam!!! I've asked to speak to the supervisor on several separate occasions and all they would say to me is, " he is busy.".

Don't even bother using their contact email. They don't reply to those. I have always spend all my time referencing the product that I'm going to purchase when I should have been referencing the company that I buy it from. if you don't believe me, REVIEW ALL THEIR COMPLAINTS!!! THIS IS WHAT I SHOULD OF DONE IN THE BEGINNING. POOLINC.COM IS NOT TO BE TRUSTED AND IS A SCAM!!! Call me if you want my full details: (((phone number redacted))).

This report was posted on Ripoff Report on 06/15/2013 06:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/poolsinccom/wrentham-massachusetts/wwwpoolsinccom-scams-lies-not-to-be-trusted-wrentham-massachusetts-1059466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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