Report: #1358045

Complaint Review: Pop down weddings and events bc

  • Submitted: Fri, February 24, 2017
  • Updated: Fri, February 24, 2017
  • Reported By: brad and cindy — Maple ridge British Columbia Canada
  • Pop down weddings and events bc
    Maple ridge
    Maple ridge,
    Canada

Pop down weddings and events bc Collette trudeau Maple ridge

*REBUTTAL Owner of company: Fraudulent Review from Disgruntled Family Member

Show customers why they should trust your business over your competitors...

 What a brutal and a bunch of crooks. The worst service ever. Booked an event with this company. Over charged us. Wouldnt stand behind there quote. Doesn't surprise me as the are metis. Should have known better . Stay clear of this mike mouse company they will rip u off

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This report was posted on Ripoff Report on 02/24/2017 02:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pop-down-weddings-and-events-bc/maple-ridge-/pop-down-weddings-and-events-bc-collette-trudeau-maple-ridge-1358045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Fraudulent Review from Disgruntled Family Member

AUTHOR: Colette Trudeau - (Canada)

This is an unfortunate circumstance of a disgruntled family member who has chosen to lash out at our business online. We offered Lydia Buhler (an aunt and sister) free shelter and food for several months. She chose to leave our family home and then made claims to online friends that she was removed, which then caused these individuals to harass us online via facebook and unfavourable reviews about our company.

I, Colette Trudeau, am her niece and am Metis. I am very sad to know that my culture and heritage is being used as a reason why my company would ever 'rip someone off'. i am proud to be an Aboriginal business owner and to be in business with my incredible mother. 

The facts are: 1) Our company did not service a wedding in February 2017 for a Cindy and Brad; 2) We pride ourselves on doing a wonderful job and going above and beyond our client's expectations; and 3) We have only ever received glowing verbal reviews from all our clients. 

If we had ever disappointed a client, we would be transparent and would not be seeking to remove a negative review. If a negative experience was brought to our attention, we would do everything we could to make things right or refund our client's money. Your wedding is meant to be a memorable and positive experience and we want all our client's to know that they are in good hands. 

We can assure all our clients that you will only receive incredible service from us and that we are dedicated to ensuring your wedding day is flawless! If you see this review, please do not hestitate to contact us as we truly do not want a petty review to prevent our current and future clients from working with our company.

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