Report: #1017135

Complaint Review: Port Norfolk Transport

  • Submitted: Tue, February 19, 2013
  • Updated: Tue, February 19, 2013
  • Reported By: Roadrunner — Baltimore Maryland USA
  • Port Norfolk Transport
    1157 production road
    Norfolk, Virginia
    United States of America

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Drivers/Owner Operators: BEWARE of Port Norfolk Transport,Inc ! Very deceptive trucking practices! They will steal your escrow,fsc,inaccurate pay,and trailer rental fees.If you haul a flatbed or container they will still charge you a VAN trailer rental fee regardless! I asked what is the monthly trailer rental fee and put in writting NEVER GOT THE MONTHLY FEE only the weekly $50.00 deduction on paper! flags!!! Asked the shop foreman he stated the monthly charge for a VAN trailer rental is $150.00 monthly but PORT NORFOLK TRANSPORT,INC charges Owner ops $50.00 weekly for 52 weeks(including holidays)! So where are the extra monies going to? If Your the type of Owner Operator that will GIVE THEM THE SHIRT OFF YOUR BACK,they got a position for you!!!! Stay away!!!
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This report was posted on Ripoff Report on 02/19/2013 11:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/port-norfolk-transport/norfolk-virginia-23502/port-norfolk-transport-deceptive-trucking-practices-norfolk-virginia-1017135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#1 Author of original report

Deceptive Practices

AUTHOR: Super Trucker - ()

"Mysterious off-set lease fees"!!!!! Deceptive Practices and Horrible CSA scores!!!!

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#2 Author of original report

Deceptive Practices

AUTHOR: Super Trucker - ()

"Mysterious off-set lease fees"!!!!! Deceptive Practices and Horrible CSA scores!!!!!

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#3 UPDATE Employee

Unfortunate

AUTHOR: Rhonda Armstrong - ()

It is unfortunate that a driver who is not happy must vent his frustrations pulbically in a forum such as this.  Port Norfolk Transport does charge a trailer fee of $50 per week and which is listed in the lease and discussed at the time the driver signs on.  The charge helps to off-set lease fees of vans and flatbeds as well as the repairs of the "mysterious" damage done to the same trailers and also containers pulled to and from the port. 

I'm not sure who the "shop foreman" mentioned is as there is no such position among our companies.  Whoever this driver spoke to regarding the lease price of a van or flatbed obviously has never tried to lease one as the monthly rate begins at $350 per month, if you are lucky. 

Our drivers are important to us and we strive to provide the drivers loads they like to run along with the loads our customers request of us. We have an "Open Door" policy to air any grievances.  I wish there was something we could have done to make this driver happy, but our company did not cheat him!

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