If you are reading this, then you probably have had an encounter with someone from Portfolio Recovery and you are feeling angry, insulted, humiliated, demeaned and frustrated.
This company's bad business practices must be stopped. If those of us who have been abused by this company fail to speak up then no one with the authority to stop this company is ever going to pay attention or seek to investigate because we sit by and are quiet.
I am writing to say to everyone that we MUST take the time to record statements against this company here on this site, and also on as many Internet sites or blogs or discussion groups as we can each find.
You don't have to write a long statement when you post but you need to at least document in several different places on the Internet that you had a negative experience.
Even if your encounter was several years ago, but you still carry the emotion inside yourself from how the encounter makes you feel years later then you too need to take the time to record your complaint.
If enough of us will stand up and begin to document on this company, then eventually some responsible entity is going to realize that this company is out of control and needs to be stopped.
My hope is that some local or national television news program which is searching for an investigative piece will choose to expose this company but that can only happen if we will each take the time to write our experiences down and post on the Internet so that the negative PR against this company can no longer be ignored.
If you are just beginning to enter a situation with this company then you should know that everything you read on this site and other complaint sites regarding this company is true. You cannot believe anything they tell you because they lie, lie, lie! And they will harass you at home and on your job, plus they will do all the things that we are told as consumers that collection agencies cannot do. They will ignore you when you ask them questions or refuse to listen when you notify them in writing to no longer call you on your job. They will disclose your personal business on voice mail messages where others can hear what is being said. They will literally yell at you on the telephone when they call. They will say horrible things to you and accuse of things when you cannot pay.
These are heartless people who will say anything and do anything they can to get money. They are rude and will not hesitate to attack you verbally when talking to you. They are giving collection agencies a very bad name. They will make arrangements and then change their mind without any notice.
Their so-called litigation department is a disgrace and if they really are lawyers (which I don't believe most of them are) then they should be disbarred for inappropriate and unprofessional actions. They will try to come after you about debt even after you consult a lawyer which says they are too late. They will report false debt to your credit reports. They will issue judgments against you with increased dollar amounts beyond the debt amount. I've not experienced all of these things personally but I know people who are dealing and coping just as I am with these crazy people.
This company needs to be shut down and their employees need to be hit hard by our national Internet campaign to warn others about them and to speak up about how they behave.
Most of us who have dealt with any other collection agencies know that this particular company is the very worst of the bad ones.
Please join me in an effort to get this company exposed for how they operate. EVERY time they call you and harass you, post a complaint somewhere on the Internet EVERY time! Don't let them continue to do this to you or to anyone else.
Writing to the Better Business Bureau does no good because they will just turn it all around in their rebuttal so that's a waste of time. Instead we need to publicly humiliate them in the same way they do us each time they make contact.
If you are willing, send a letter to the Attorney General for your state telling them about your bad experience with this company.
Stop the madness. Let's all work together to put in writing enough documentation that will enable a state or national agency to finally put these guys out of business!!! Please share the link to this site so others can learn of my call to action against this company.
Not going to take it any more