Complaint Review: Portfolio Recovery Associates - Norfolk Virginia
- Portfolio Recovery Associates www.portfoliorecovery.com Norfolk, Virginia U.S.A.
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- Category: Collection Agency's
Portfolio Recovery Associates Harrassing phone cards on delinquent account I did not open Norfolk Virginia
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I was contacted by a rude employee several months ago in regards to an account that was opened in my name while I was in college at a Best Buy. I contacted the credit card company and they do not have records for an account in my name and I also contacted Best Buy and they do not have transaction information for the account. I continually receive nasty phone calls claiming I owe money but they will not provide any transaction information or account information. It has been several years since college and I could barely afford school tuition let alone a Best Buy credit card. The delinquent account information is not on my credit history but the calls and letters continue.
I have asked to speak with a supervisor and get a bull crap answer. The customer service caller tells me I have to fill out an affidavit with my personal information on it for the issue to be filed as a dispute. I have worked in the credit card fraud industry and my degree is in criminal justice and that is not how a dispute works. Just an FYI for anyone out there.
Kyle
independence, Kentucky
U.S.A.
This report was posted on Ripoff Report on 01/04/2008 06:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/portfolio-recovery-associates/norfolk-virginia-23502/portfolio-recovery-associates-harrassing-phone-cards-on-delinquent-account-i-did-not-open-297116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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