Report: #999178

Complaint Review: Portfolio recovery Services

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013
  • Reported By: Matthew — Clearwater Florida U.S.A.
  • Portfolio recovery Services
    120 Corporate Blvd, Ste 1,
    Norfolk, Virginia
    United States of America

Portfolio recovery Services Bottom-feeding charge-off debt collection Norfolk, Virginia

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Repeatedly calling and robo-calling my cell, claiming to be collecting on a Capital One account from 2007 referencing a bogus PO Box in Chicago, and claiming they have sent notices to same. Various legal threats, aggressive and rude behavior, robo-calling through spoofed telephone number to prevent call-back except to their 800 number, which they leave in repeated voice mail messages on a phone that DOES NOT IDENTIFY ME AS OWNER.

These guys are the worst of the worst. The one time I actually talked to them, explained that I didn't believe I owed the debt referenced, that I never had the PO Box in Chicago they referenced, and that I could find a reference to the account they claimed to be collecting on in my credit report either. At that point they got more aggressive, syaing they didn't care if I could find it, and that if I refused to pay they would keep calling whether I specifically requested a cease and desist or not, and ended the conversation with "we're not going to go away" which has proved to be true. Stopped answering the calls, dleted the voice mail (in which they don't even identify themselves but use the same tired "legal matter to discuss IMMEDIATELY language), etc. Have contacted an attorney group who have started representing victims of these guys, and possibly will file a class action suit for repeated, numerous violations of the FDCP Act, and are now being class-action sued:

The law firms of Turner Law Offices, LLC and Arcadier & Associates, P.A. have filed a Class Action lawsuit against Defendant Portfolio Recovery Associates, LLC in the United States District Court for the Middle District of Florida on behalf of all persons in the State of Florida who, since February 18, 2011, received a non-emergency telephone call from PRA to a cellular telephone through the use of an automatic telephone dialing system or an artificial or prerecorded voice and who did not provide prior express consent for such calls during the transaction that resulted in the debt owed. The action is captioned Karen Harvey et al. v. Portfolio Recovery Associates, LLC, and is numbered 6:11-CV-00582.
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