• Report: #1075330

Complaint Review: Portraits U:SA

  • Submitted: Tue, August 13, 2013
  • Updated: Tue, August 13, 2013

  • Reported By: Upset Grandma — Bedford HT Ohio
Portraits U:SA
903 30th street NE Canton, Ohio USA

Portraits USA Phantom Photos, these people took my $10 and never set up an appointment--never returned my calls Canton Ohio

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When I was exiting Giant Eagle I encountered the free-standing stall of Portraits USA.  I normally breeze past the salespersons, but I knew my son and grand daughter were coming for a weekend visit the second weekend of August, so I signed up to have portraits taken.  The saleperson assured me that the contract would be honored in August even though I was signing up in June.  As the weekend approached, I began telephoning (330 754 0298).  I called morning, noon, night and early morning---no one every answered the phone only claimed they would get back to me as soon as possible.  I am really angry because I missed an opportunity to have the first formal portrait of me, my son and grand daughter.  The $10 fee is not the issue (although the fact they did not honor the contract constitutes fraud, thief, a ripoff), the issue is I will most likely not have another opportunity in the near future for the photo I had hoped to create.    Really angry!

This report was posted on Ripoff Report on 08/13/2013 05:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/portraits-usa/canton-ohio-44714/portraits-usa-phantom-photos-these-people-took-my-10-and-never-set-up-an-appointment-n-1075330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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