PowerAir Fryer powerairfryer.com PowerAir Fryer not all it is made out to be Internet

On January 5, 2017 I seen an advertisement for the Powerair Fryer.  They were offering a Free trial for 30days to see if you liked the product and wanted to keep it, if not you could return for a refund. Everything on their site was good reviews.  I was filling out the info to get it and changed my mind so I exited out. 

Well it went ahead and took my information and sent it and signed me up for the power fryer.  I called the next day trying to cancel it and they would not let me.  Said it had already been shipped and I would receive it in a couple days.  A week later I still had not received.  So I called and they gave me the shipping info.  I looked and apparently the item had been lost by UPS.  So I called UPS and told them.  They did a claim and said they would take it up with the powerair fryer people. 

I waited another week and called Powerfryer again.. Told them ups told me a claim was done and I needed to talk to them.  The Fryer people told me that it was lost and they would issue a new order.  I said I was not interested BUT they said well we can not cancel the order even though it was lost and I did not want another.  Told me it would be reshipped.  I told them I was under the 30 day trial if I didnt like it I could send it back and I would not be charged.  They said until you receive it that will not be a problem.  So I called this week because they told me I wouold have it by Wednesday.  Again no machine. I told them I did not receive the machine and I had been waiting since 1/4.  They told me well we will ship it again and you will get it Can you guess yes Wenesday.  I told them I did not want to deal with them anymore that i just wanted to cancel the order and for them to refund me since they already held money out of my account. Was told again I could not cancel.  That it was shipped and gave me a tracking number again..

I inputted the tracking number and it said a label was created 2 days ago but had not been marked shipped.  I have emailed called and messaged and can not get anywhere with this company.  I just want my money back and for them to cancel the order.