• Report: #953386
Complaint Review:

Powerwasher FNA Group

  • Submitted: Wed, October 10, 2012
  • Updated: Wed, October 10, 2012

  • Reported By: Ed — Rockton United States of America
Powerwasher FNA Group
Elk Grove Village, Illinois United States of America

Powerwasher FNA Group FAIP North America Power washers that smoke when you use them and then die Elk Grove Village, Illinois

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I purchased this power washer on May 2011 to wash off my deck. A couple of days into the project the pump pressure dropped and the motor started to smoke. When I contacted the repair facility I was to to ship the unit for repair which I had to pay to have it shipped. A few weeks later it shows up with no mention of what they did. I used it a couple more times and put it away for winter.

This summer I get it out and use it once and then in September is use it to clean my garage and it starts losing pump pressure and smoking. I contact customer service to let them know they did not fix it and I'm told my warranty is expired. If they never fixed it the first time I think this is a latent defect. I tried calling customer service but they never answer and I wait on hold until I give up. I leave a message and they never call back. Do not buy this product they do not stand behind their products.

This report was posted on Ripoff Report on 10/10/2012 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/powerwasher-fna-group/elk-grove-village-illinois-60007/powerwasher-fna-group-faip-north-america-power-washers-that-smoke-when-you-use-them-and-th-953386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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