• Report: #834549
Complaint Review:

Precision Auto

  • Submitted: Mon, February 06, 2012
  • Updated: Mon, February 06, 2012

  • Reported By: Dman — Billerica Massachusetts United States of America
Precision Auto
175 Boston post rd. Billerica, mass 01821 Billerica, Massachusetts United States of America

Precision Auto pressure and deception service Billerica, Massachusetts

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I went for service and left with two additional problems. I thought the parts were extremely expensive. Russ the owner explained the parts dept. gave him the wrong prices? and that he would send a refund check. Still no check! He also said he only uses quality parts thus the high cost. I work in a parts research and parts pick up dept. and believe me when i say this place and the owner are a rip off. He charged me 340 for a wheel seal assy.  a 220 part elsewhere. He also wanted to charge me 350 for a parking brake lever
i found the same part for under 100 in several places online and at parts stores. Russ explained that his precision Auto franchise was like a convenient store. Where you dont mind paying a little more for youre goods because it is so convenient. Also parking is terrible. there estimates are usually underestimated by two hours. I was told a parking brake cable replacement 1.5hrs turned out it was 2.5 hrs. precision auto service center is only convenient for russ the owner. I will not shop there again. Oh and for getting dropped of and picked up that was also delayed by two hours.
I had the feeling that precision auto was not trustworthy and my suspicions have been confirmed.

This report was posted on Ripoff Report on 02/06/2012 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/precision-auto/billerica-massachusetts-01821/precision-auto-pressure-and-deception-service-billerica-massachusetts-834549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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