• Report: #979030
Complaint Review:

Precision Carpet Care

  • Submitted: Fri, December 07, 2012
  • Updated: Fri, December 07, 2012

  • Reported By: heatherp82 — Fernandina Beach Florida United States of America
Precision Carpet Care
Internet, Florida United States of America

Precision Carpet Care The old bait and switch Internet, Florida

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I had a coupon for From Precision Carpet Cleaning advertising two rooms and hall for $29.99. Our living room is small, just 16.5 feet by 10.5 feet and when all the furniture is in place, theres barely enough room to move around. The large seven-foot sofa, entertainment center, corner hutch and bookcase were not going to be moved, and my recliner also takes up a good section of carpet as well. The hallway is also small, measuring just 3.5 by 16, so basically our job was for ONE room and a hallway.

The technician did some figuring on his clipboard, verified that we wanted the pet stains removed and proceeded to tell us the job would cost $164.95. I could not believe my ears! By the end of his practiced spiel, I told him I didnt appreciate the bait and switch tactics and he could just take his machine and leave. I was too incensed to continue the conversation so I left the room and let my husband deal with the shysters. When the finagling was through, he paid $45 for a basic cleaning with no stain removal. The two technicians were only in our home about 15 or 20 minutes. I am now going to have to rent a rug machine and finish the job myself. I probably would have done better to do that in the first place but I thought professionals might do a better job. Yeah, right!

This report was posted on Ripoff Report on 12/07/2012 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/precision-carpet-care/internet-florida-/precision-carpet-care-the-old-bait-and-switch-internet-florida-979030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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