Report: #949480

Complaint Review: Precision Induction Cooktop - Libertyville Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Mon, October 01, 2012
Updated: Tue, October 02, 2012
Reported By: Phyllis — Brunswick Georgia United States of America

Author Confirmed

Why?

Precision Induction Cooktop 1755 N. Butterfield Road Libertyville, Illinois United States of America

Phone: 1-855-742-2665
Web:
Category: Kitchens

Precision Induction Cooktop Lied about BOGO. Charged s&p: didn't deliver cookware. False advertising a suitable offense. Libertyville, Illinois

*UPDATE Employee: Offer Update

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Ad states buy 1 for $99.99 and get free cookware and free seconds of everything (cookware and cooktop)

Total cost was $239.84 and did not receive second set of cookware.

This report was posted on Ripoff Report on 10/01/2012 09:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/precision-induction-cooktop/libertyville-illinois-60048/precision-induction-cooktop-lied-about-bogo-charged-sp-didnt-deliver-cookware-false-949480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

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#1 UPDATE Employee

Offer Update

AUTHOR: Hearthware Becky - (United States of America)

SUBMITTED: Tuesday, October 02, 2012

POSTED: Tuesday, October 02, 2012

Hello, my name is Becky. I am the Social Media Marketing Manager for Hearthware, the makers of the NuWave PIC. I am terribly sorry to hear of your dissatisfaction with your shopping experience. In many cases, confusion about the cookware stems from a
simple misunderstanding about having accepted the additional S&P charges in order to obtain the free gifts. If you feel that you are still missing items from your order, send us an email with your complete order information to facebook@hearthware.com. I will have our customer service managers compare your records with our own. Once I receive an update from them, I will pass along any relevant information to you.

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