Report: #972594

Complaint Review: Precision Induction Cooktop - Libertyville Illinois

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Ripoff Report is Xcentric Ventures

Submitted: Thu, November 22, 2012
Updated: Tue, November 27, 2012
Reported By: sam — Calgary Alberta Canada

Author Confirmed

Why?

Precision Induction Cooktop 1755 N. Butterfield Rd. Libertyville, Illinois United States of America

Phone: [855] 742 2665
Web: www.precisioncooktop.com
Category: Attorney Generals

Precision Induction Cooktop NuWavePIC Mis-Represented Shipping Charges - implement vast overcharge on Credit Card Libertyville, Illinois

*UPDATE Employee: Customer Service Assistance

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Ordered NuWave PIC's, and associated cooking ware from TV advertisement program, specifically discussed cost of shipping, when items received with invoice, saw shipping charged was Double that discussed, and agreed to [Approx $100.00 overcharge]

This report was posted on Ripoff Report on 11/22/2012 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/precision-induction-cooktop/libertyville-illinois-60048/precision-induction-cooktop-nuwavepic-mis-represented-shipping-charges-implement-972594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Customer Service Assistance

AUTHOR: Hearthware Jeremy - (United States of America)

SUBMITTED: Tuesday, November 27, 2012

POSTED: Tuesday, November 27, 2012

Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. I am terribly sorry to hear that you feel you were overcharged on your order. I can assure you that our policy is to only add charges to an order when customers explicitly agree to the charges. If you feel that these shipping charges were made in error, please send an email with your order information to facebook@hearthware.com. I will have our customer service managers compare your records with our own and correct any inconsistencies they find.

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