Precision Garage Doors What you should know Salt Lake City Utah

I'd rather go with Precision than PDS, but what I would rather go for above those two is another garage door repair in Salt Lake City. I can't tell you how many legit business are out there, especially in garage door or other maintenace repair that aren't well-known but are still pretty good and honest at that. I really like these guys though. They're great! URL: http://www.allqualitygaragedoor.com/repair_service.html

  as an ex employee of kevin spratt and the spokane market I could not agree more with the post above as I like kevin as a person but not as a business man. Precision door is an EVIL EVIL EVIL company. They used to tell us If you are not getting kicked out of a garage at least once a week then you're not doing your job.

 By far the slimiest things I have ever done in my entire life were in a precision uniform.

I am an Ex Employee of the current owner of Salt Lake city. The current owner is Kevin Spratt and lives in an apparant Mansion just north of Seattle Wa. He runs the Business by where he lives in Lynnwood Wa. I left after I finally noticed that we were Ripping off Customers just after over year there.

I contacted companies for quotes on the same doors and same equiptment and we were twice as high. I RAN into NUMEROUS PISSED Off customers because of our prices. Time and Time again customers called to complain about the price after we "talked" them into the job and they felt like they been taken. Then the owner would take money out of our checks and just tell us "we didn't sell the PRODUCT well enough. That was BULL!

Since I left I Heard they have price Gauged a whole lot more and prices went way up but have not seen the new price sheet and you cant call them and ask because they will just say we have to have a tech (overbearing pushy salesman by hidden means) come out to measure the door.

With this said The spokane Market had some Good Employees but were also not the Pushy bastards like in Seattle like one guy Name Craig to watch out for who will make you buy or piss you off and you will just kick out of your house as I am told by numerous employees.

Since I left Precision I still wear my Precision shirt because It gets attention and I have met a few people who told me they were RIPPED by them both financially and recently in other ways after seeing the shirt. The good guys in Spokane are now gone.

The owner did treat me well and with respect for a while till he found his Boy Toy Caleb who is and immature incompetant manager who this Gay owner ended up liking despite the employees who hated him. After I stood up for myself just a year after I started the Owner said I could leave anytime I wanted. He said this when I have the 2nd highest sales in the country going on in the company. The #1 salesman was Craig and he pushed high priced DOORS while I just did the repair work because I did not feel I could sell the doors at the prices we were selling for.

My 1st year untrained I made $74,000 and if I stayed my full second yr I was on track for About $70k again but I left. Now I make more money where I currently work but It took me over a year to make my high income again. If you can scam or dont mind selling over priced stuff this would be a great job but not for one who holds Morals above all and wants to get to heaven.

Do Not USE PRECISION DOORS if you want to keep more of your money. I will say out of all the Precision Door Franchises I believe Kevin Runs his with more Integrity and he over looks price due to HUGE advertising he does. I like Kevin as a Person but don't thing he is on the right path. I do feels they do a good job on fixing doors but as I said it comes at a HUGE HUGE PRICE.

I am an Ex Employee of the current owner of Salt Lake city. The current owner is Kevin Spratt and lives in an apparant Mansion just north of Seattle Wa. He runs the Business by where he lives in Lynnwood Wa. I left after I finally noticed that we were Ripping off Customers just after over year there.

I contacted companies for quotes on the same doors and same equiptment and we were twice as high. I RAN into NUMEROUS PISSED Off customers because of our prices. Time and Time again customers called to complain about the price after we "talked" them into the job and they felt like they been taken. Then the owner would take money out of our checks and just tell us "we didn't sell the PRODUCT well enough. That was BULL!

Since I left I Heard they have price Gauged a whole lot more and prices went way up but have not seen the new price sheet and you cant call them and ask because they will just say we have to have a tech (overbearing pushy salesman by hidden means) come out to measure the door.

With this said The spokane Market had some Good Employees but were also not the Pushy bastards like in Seattle like one guy Name Craig to watch out for who will make you buy or piss you off and you will just kick out of your house as I am told by numerous employees.

Since I left Precision I still wear my Precision shirt because It gets attention and I have met a few people who told me they were RIPPED by them both financially and recently in other ways after seeing the shirt. The good guys in Spokane are now gone.

The owner did treat me well and with respect for a while till he found his Boy Toy Caleb who is and immature incompetant manager who this Gay owner ended up liking despite the employees who hated him. After I stood up for myself just a year after I started the Owner said I could leave anytime I wanted. He said this when I have the 2nd highest sales in the country going on in the company. The #1 salesman was Craig and he pushed high priced DOORS while I just did the repair work because I did not feel I could sell the doors at the prices we were selling for.

My 1st year untrained I made $74,000 and if I stayed my full second yr I was on track for About $70k again but I left. Now I make more money where I currently work but It took me over a year to make my high income again. If you can scam or dont mind selling over priced stuff this would be a great job but not for one who holds Morals above all and wants to get to heaven.

Do Not USE PRECISION DOORS if you want to keep more of your money. I will say out of all the Precision Door Franchises I believe Kevin Runs his with more Integrity and he over looks price due to HUGE advertising he does. I like Kevin as a Person but don't thing he is on the right path. I do feels they do a good job on fixing doors but as I said it comes at a HUGE HUGE PRICE.

I am an Ex Employee of the current owner of Salt Lake city. The current owner is Kevin Spratt and lives in an apparant Mansion just north of Seattle Wa. He runs the Business by where he lives in Lynnwood Wa. I left after I finally noticed that we were Ripping off Customers just after over year there.

I contacted companies for quotes on the same doors and same equiptment and we were twice as high. I RAN into NUMEROUS PISSED Off customers because of our prices. Time and Time again customers called to complain about the price after we "talked" them into the job and they felt like they been taken. Then the owner would take money out of our checks and just tell us "we didn't sell the PRODUCT well enough. That was BULL!

Since I left I Heard they have price Gauged a whole lot more and prices went way up but have not seen the new price sheet and you cant call them and ask because they will just say we have to have a tech (overbearing pushy salesman by hidden means) come out to measure the door.

With this said The spokane Market had some Good Employees but were also not the Pushy bastards like in Seattle like one guy Name Craig to watch out for who will make you buy or piss you off and you will just kick out of your house as I am told by numerous employees.

Since I left Precision I still wear my Precision shirt because It gets attention and I have met a few people who told me they were RIPPED by them both financially and recently in other ways after seeing the shirt. The good guys in Spokane are now gone.

The owner did treat me well and with respect for a while till he found his Boy Toy Caleb who is and immature incompetant manager who this Gay owner ended up liking despite the employees who hated him. After I stood up for myself just a year after I started the Owner said I could leave anytime I wanted. He said this when I have the 2nd highest sales in the country going on in the company. The #1 salesman was Craig and he pushed high priced DOORS while I just did the repair work because I did not feel I could sell the doors at the prices we were selling for.

My 1st year untrained I made $74,000 and if I stayed my full second yr I was on track for About $70k again but I left. Now I make more money where I currently work but It took me over a year to make my high income again. If you can scam or dont mind selling over priced stuff this would be a great job but not for one who holds Morals above all and wants to get to heaven.

Do Not USE PRECISION DOORS if you want to keep more of your money. I will say out of all the Precision Door Franchises I believe Kevin Runs his with more Integrity and he over looks price due to HUGE advertising he does. I like Kevin as a Person but don't thing he is on the right path. I do feels they do a good job on fixing doors but as I said it comes at a HUGE HUGE PRICE.

I let myself be scammed by a different door company. My new garage went through two sets of torsion springs in 7 yrs.

Springs that are thicker and longer will give a longer life. I purchased 30,000 cycle springs - they were 42" long, and a larger gauge wire - as opposed to the 25" long springs that broke every 3-4 yrs. The cost of the springs was $130, I installed them myself. IF you are a DIY person, you can find instructions on the net. It's not as hard or dangerous, as one my think.

This garage door industry is a hidden ripoff.

Thank you, Russell, for clearifing. I can respect your thinking. No, no one would want confrontation with PDS if not nessasary, trust me on that one. And I would agree about the phone book. First PDS will always be listed as they are a national advitiser, unless someday they go down to smaller ads. However half the smaller ads are a PDS alias, so it does make it hard for people to trust anyone anymore. Verizon is getting into trouble for the allowance of "fake" names for PDS, they had claimed no knowledge, however, numerous sources, including myself, provided this proof of knowledge to all applicable government agencies. Maybe next year, this will limit their scams. Good Luck!

Sorry for the confusion. I can see how the last response could be construed differently than how I intended it. I AM NOT with PDS, but a competitor in Utah. We had a large ad in the yellow pages last year, however, it wasn't worth the cost and we have a much smaller ad in the newest yellow pages. We expected to get our name out to people that don't normally work with a garage door company as they looked in the yellow pages. PDS was the first to get and maintain a full page ad, therefore, they get to keep the first spot in the yellow pages (we were second or third). The only reason I haven't mentioned our name is to: first- not use this forum as a commercial, and second- avoid any confrontation with anyone that was associated with PDS. If you notice, I have never stated that anyone is dishonest. I have only encouraged people with information to share it with others as appropriate and to make sure that people know that I'm not with PDS and to not lump everyone together in the industry.

Russell, you said over and over again that you were not in bed with PDS, right? But anyone who just read your update would take you words as such. If your comapny is reputable and not PDS, allow the reads to know what company you are with, otherwise people will read it as PDS.

Yellow page ads are expensive. We tried large ones here in Salt Lake City. It made very little difference in business and have reduced ours back to the small ads--- just not worth it for us. However, since I know we are very reputable, if you see our large ad, please don't ignore us. We learned our lesson.

A bit off topic......,sorry.
Quote from 'Scott':"And, my suggetion would be to call someone that has smaller ads in the telephone book..........you will see that they are cheaper."
.
Sort of a "pearl of wisdom" there applicable to any type of service business. I, too, usually avoid any merchant with the big (read expensive) yellow page listings. Someone has to pay for the exorbitant 'phone book ad prices. Guess who?
.
Normally the charges for the aforementioned advertising is (with the legitimate local 'phone company book) billed monthly. Makes it easier to stick it to ..errrr, ummm....'sell' the business a larger ad.

A bit off topic......,sorry.
Quote from 'Scott':"And, my suggetion would be to call someone that has smaller ads in the telephone book..........you will see that they are cheaper."
.
Sort of a "pearl of wisdom" there applicable to any type of service business. I, too, usually avoid any merchant with the big (read expensive) yellow page listings. Someone has to pay for the exorbitant 'phone book ad prices. Guess who?
.
Normally the charges for the aforementioned advertising is (with the legitimate local 'phone company book) billed monthly. Makes it easier to stick it to ..errrr, ummm....'sell' the business a larger ad.

A bit off topic......,sorry.
Quote from 'Scott':"And, my suggetion would be to call someone that has smaller ads in the telephone book..........you will see that they are cheaper."
.
Sort of a "pearl of wisdom" there applicable to any type of service business. I, too, usually avoid any merchant with the big (read expensive) yellow page listings. Someone has to pay for the exorbitant 'phone book ad prices. Guess who?
.
Normally the charges for the aforementioned advertising is (with the legitimate local 'phone company book) billed monthly. Makes it easier to stick it to ..errrr, ummm....'sell' the business a larger ad.

Having been in the industry since I was young I have figured out this:

Lets face it.. this business is crooked.

There are people that put the cheapest Torsion Springs on Doors. I choose to pay the $8-10 more for each spring as they last longer.
Check prices: A standard door can have the springs installed around 150-200 for a 16X7 door.

Think about it: Bigger wire, and longer, will, and, has lasted longer for years.

There are crooks in every state and city.
Get an estimate from more than 1 company. And, my suggetion would be to call someone that has smaller ads in the telephone book..........you will see that they are cheaper.

Check your better Business Bureau.

Good luck you may need it!

I WAS A CORPORATE TRIANER FOR P.D.S. FOR A FEW YEARS. RESPOSIBLE FOR STARTING BRAND NEW MARKETS AS WELL AS "GROOMING" EXISTING MARKETS. HOWEVER.. AND I WANT TO MAKE THIS CLEAR FROM THE START.. I WAS BROUGHT ON BOARD FOR MY EXPERT KNOWLEDGE AND ABILITY TO SELL PRODUCTS AND SERVICES..

A FEATURE THAT P.D.S. WAS BADLY NEEDING AT THE TIME.. NO SCAMMER HERE.. ANY RESPONSE TO THEIR "PRICES" WOULD SIMPLY BE THERE ARE NO -REAL- REGULATIONS TO ENFORCE PROFIT MARGINS OR PERCENTAGE OF PROFIT ALLOWED..

I WOULD LIKE TO SAY THAT RUSSELL IS CORRECT ON HIS INPUT FOR THE SPRINGS AND THEIR LIFE EXPECTANCY AND YES YOU CAN ENGINEER A SPRING THAT WILL 40 YEARS.. BUT THAT ALSO DEPENDS ON THE NUMBER OF CYCLES (UP AND DOWN)THE DOOR TRAVELS IN A YEARS TIME.

MY EXPERIENCE WITH PRECISION DOOR FOR THE MOST PART WAS OK, OTHER THAN THE FACT THAT I WORE A BRAND NEW TRUCK OUT IN A YEAR AND THAT WHEN THE OWNER OF THE SALT LAKE CITY MARKET LET THE CORPORATE OFFICE TAKE THE MARKET BACK FOR SELL I WAS GIVEN - NO - NOTICE FOR NOT HAVING A JOB. ONE OTHER POINT I WOULD LIKE TO MAKE IS THAT WITH THEIR "BAD REPUTATION" I REALLY CANT USE THEM AS A REFRENCE FOR OBTAINING A NEW JOB IN THAT LINE OF WORK.

I ALSO HAVE SOME INCRIMINATING EVIDENCE THAT WILL HELP PUT THEM OUT OF BUSINESS.. BUT THAT IS ANOTHER STORY.. LATER FOR NOW THE DOOR DOCTOR

Dale and April

I went through this sight and I think I understand your animosity toward PDS. It seems well deserved towards PDS. There are many other ex-amployees that seem to share your view. I think it is great that ex-employees share their great insight to the company from a perspective that no-one else will have. If even a fraction of what has been said about PDS is true, they deserve the criminal trial and convictions that you wish upon them. I love it when justice prevails.

I heard that the local PDS company (SLC) was just taken over by the Franchise company from the owner that lived in AZ. I don't know why or have any details (but I thought I would throw this in since it speaks to some of the accusations).

However, I would like to caution you to make sure your attacks are aimed at your enemy, not just anyone who talks about PDS on this site. You attacked the Allied company in FL without properly checking your facts. You also attacked me and Rick (of Vermont) accusing us as being those PDS scammers, and that we know nothing about spring life. Again, you did not check facts but thought that anything said not condemming PDS was PDS people defending them. Re-read and see that neither of us ever defended them. (By the way, I don't know Rick, so I wont speak for him). You say you are pursuing this crusade to separate the good from the bad in this industry, however, YOU are lumping us all together.

IF you like, I will go through the math and show examples of proper spring substitution and the resulting cycle life. (NOTE TO CONSUMERS: if a double spring replacement costs, say, $150, the best spring with greater cycle life should not cost that much more, say $250 for the best that will fit your door system. Also, does it make sense for you to buy the better springs?).

Again I applaud your conviction and understand you anger after reading all of these reports and hope justice prevails. However, be careful about name calling and fact checking before you let your seemingly well deserved emotions speak casting you as the bad guy instead of someone trying to help.

Good luck. And if you are going to get them to close PDS, the sooner the better for me.

First, let me say that maybe you are correct in your assesment, yet all the companies that have manufactured the springs, doors, other parts etc. don't use the same technology as you must, maybe you have a better manufacture than we do. I don't know, but will give you the benefit of the doubt. And if my rebuttals seemed hate riddin' I am sorry. Only, PDS is not someone you want to give and benefit of the doubt to nor any other their owners. If it helps your business to know about my PDS experience, great. The more that take PDS down, the better. You should know, though, my wife and I have been spending a lot of time on them. And, they will NOT be in business much long. Something to look forward to.

That being said, you can find my original report on this site at www.ripoffreport.com/veiw.asp?id=20433. It's a long report, so have fun with it and hope it helps.

Again Dale, you are wrong. I am not with PDS, I am a competitor, a compnay that has been around for several decades. I also have studied physics, and worked in metals including a position as an aerospace engineer. Size does matter (SORRY MEN). The last respondent- Rick, of Vermont gave a good explanation of how it works.

Your words are full of hate and without any explanation other than accusations. I don't know what PDS did to you because you have not told us anything other than they are evil. I can don't disbelive you, I just don't know and won't speak to what I don't know.

If People don't want to believe what I (and Rick/Vermont) say, try speaking with a manufacturer (reputable one) or find a nice college and speak to someone in physics or mettallurgy.

Dale asks us to read his rebuttal, and calls us PDS liers (i assume he means liars). I would ask him to read my original reports and see that I do not support or put down PDS or anyone else. I just gave information just as Rickof Vermont has. If Dale wants to tell us that PDS is evil, I would ask him to put aside emotion and tell us some specifics. It would be good for my business.

Thanks.

Again Dale, you are wrong. I am not with PDS, I am a competitor, a compnay that has been around for several decades. I also have studied physics, and worked in metals including a position as an aerospace engineer. Size does matter (SORRY MEN). The last respondent- Rick, of Vermont gave a good explanation of how it works.

Your words are full of hate and without any explanation other than accusations. I don't know what PDS did to you because you have not told us anything other than they are evil. I can don't disbelive you, I just don't know and won't speak to what I don't know.

If People don't want to believe what I (and Rick/Vermont) say, try speaking with a manufacturer (reputable one) or find a nice college and speak to someone in physics or mettallurgy.

Dale asks us to read his rebuttal, and calls us PDS liers (i assume he means liars). I would ask him to read my original reports and see that I do not support or put down PDS or anyone else. I just gave information just as Rickof Vermont has. If Dale wants to tell us that PDS is evil, I would ask him to put aside emotion and tell us some specifics. It would be good for my business.

Thanks.

Again Dale, you are wrong. I am not with PDS, I am a competitor, a compnay that has been around for several decades. I also have studied physics, and worked in metals including a position as an aerospace engineer. Size does matter (SORRY MEN). The last respondent- Rick, of Vermont gave a good explanation of how it works.

Your words are full of hate and without any explanation other than accusations. I don't know what PDS did to you because you have not told us anything other than they are evil. I can don't disbelive you, I just don't know and won't speak to what I don't know.

If People don't want to believe what I (and Rick/Vermont) say, try speaking with a manufacturer (reputable one) or find a nice college and speak to someone in physics or mettallurgy.

Dale asks us to read his rebuttal, and calls us PDS liers (i assume he means liars). I would ask him to read my original reports and see that I do not support or put down PDS or anyone else. I just gave information just as Rickof Vermont has. If Dale wants to tell us that PDS is evil, I would ask him to put aside emotion and tell us some specifics. It would be good for my business.

Thanks.

Again Dale, you are wrong. I am not with PDS, I am a competitor, a compnay that has been around for several decades. I also have studied physics, and worked in metals including a position as an aerospace engineer. Size does matter (SORRY MEN). The last respondent- Rick, of Vermont gave a good explanation of how it works.

Your words are full of hate and without any explanation other than accusations. I don't know what PDS did to you because you have not told us anything other than they are evil. I can don't disbelive you, I just don't know and won't speak to what I don't know.

If People don't want to believe what I (and Rick/Vermont) say, try speaking with a manufacturer (reputable one) or find a nice college and speak to someone in physics or mettallurgy.

Dale asks us to read his rebuttal, and calls us PDS liers (i assume he means liars). I would ask him to read my original reports and see that I do not support or put down PDS or anyone else. I just gave information just as Rickof Vermont has. If Dale wants to tell us that PDS is evil, I would ask him to put aside emotion and tell us some specifics. It would be good for my business.

Thanks.

You are a BIGGEST PDS Lier alive. The years on a spring is how you take care of it. Yuou can turn a spring as much as you want, it WILL NOT make a difference. Did you train in PDS's office? You need to re-read my rebuttal because trying to B.S. everyone.

No Dale, I'm sorry.
Many things go in to deciding on the best size torsion spring for a garage door. The weight of the door, the height of the door, the diameter of the drums used, and,yes,the gauge of the wire. A light gauge wire will result in a shorter spring length (to lift the same door weight, the same height, using the same diameter drums)than a thicker gauge wire. The door height and the drums used determine the number of turns on the springs needed to lift a door the proper distance. So, a 7' high door using 4" dia. drums would require 7.6 turns on the springs no matter what wire size you use.

The other part of the equation is the spring length. The shorter you cut a spring the stronger it is. Conversely, the longer the spring the weaker it is. This is assuming the springs are of equal diameter and wire size.
However, putting 7.6 turns on a relativly short spring stresses the wire much more than the same number of turns on a longer spring. So you can make the spring longer with thicker wire and achieve the same "IPPT" (inch pounds per turn)rate as you can with a shorter, thinner wire. The difference between the two will be the "cycles in thousands" rate which will be much higher with the thicker wire.

Sorry folks, but this guy doesn't have a clue. The life of a spring crap he feed you, well, that's all it was. A springs life is determained only on the wear and tear. Not the thickness, etc., nor can you "enginer" a spring to last for, as he put it, 40,000 cycles or 40 years. It is IMPOSSIBLE to have a spring last that long, plain and simple. The thickness of the spring, is for the sole purpose of the weight of the door. Meaning, if the door is a 16X7 fully insulated, it would work best with a torsion because it adds safety to the door. In other words, the thickness of the spring is what contributes to help the door raise up and come down and holds the door from falling.

Please, if you want to make comments, know what you speaking of first. As to PDS. No I can tell you that ALL PDS franchises are not the same. But out of 4,000, only 12 are reputable. And out of those 12, PDS has found ways to distroy thier lives and their families lives. I know this from my own experience and those franchise owners that PDS has screwed. I believe that only 5 of the 12 franchise I just spoke of are in business. PDS has ellected to sue the others and take their franchise away because they refuse to go along with their scams. That's right, the home office knows since they are the ones to train these owners to scam people.

Again, don't make comments on things you know nothing about. The way you speak, I really believe you are involved with the PDS scammers. Just know one thing, they will be going down and alot soon then you think.

Sorry folks, but this guy doesn't have a clue. The life of a spring crap he feed you, well, that's all it was. A springs life is determained only on the wear and tear. Not the thickness, etc., nor can you "enginer" a spring to last for, as he put it, 40,000 cycles or 40 years. It is IMPOSSIBLE to have a spring last that long, plain and simple. The thickness of the spring, is for the sole purpose of the weight of the door. Meaning, if the door is a 16X7 fully insulated, it would work best with a torsion because it adds safety to the door. In other words, the thickness of the spring is what contributes to help the door raise up and come down and holds the door from falling.

Please, if you want to make comments, know what you speaking of first. As to PDS. No I can tell you that ALL PDS franchises are not the same. But out of 4,000, only 12 are reputable. And out of those 12, PDS has found ways to distroy thier lives and their families lives. I know this from my own experience and those franchise owners that PDS has screwed. I believe that only 5 of the 12 franchise I just spoke of are in business. PDS has ellected to sue the others and take their franchise away because they refuse to go along with their scams. That's right, the home office knows since they are the ones to train these owners to scam people.

Again, don't make comments on things you know nothing about. The way you speak, I really believe you are involved with the PDS scammers. Just know one thing, they will be going down and alot soon then you think.

Sorry folks, but this guy doesn't have a clue. The life of a spring crap he feed you, well, that's all it was. A springs life is determained only on the wear and tear. Not the thickness, etc., nor can you "enginer" a spring to last for, as he put it, 40,000 cycles or 40 years. It is IMPOSSIBLE to have a spring last that long, plain and simple. The thickness of the spring, is for the sole purpose of the weight of the door. Meaning, if the door is a 16X7 fully insulated, it would work best with a torsion because it adds safety to the door. In other words, the thickness of the spring is what contributes to help the door raise up and come down and holds the door from falling.

Please, if you want to make comments, know what you speaking of first. As to PDS. No I can tell you that ALL PDS franchises are not the same. But out of 4,000, only 12 are reputable. And out of those 12, PDS has found ways to distroy thier lives and their families lives. I know this from my own experience and those franchise owners that PDS has screwed. I believe that only 5 of the 12 franchise I just spoke of are in business. PDS has ellected to sue the others and take their franchise away because they refuse to go along with their scams. That's right, the home office knows since they are the ones to train these owners to scam people.

Again, don't make comments on things you know nothing about. The way you speak, I really believe you are involved with the PDS scammers. Just know one thing, they will be going down and alot soon then you think.

Sorry folks, but this guy doesn't have a clue. The life of a spring crap he feed you, well, that's all it was. A springs life is determained only on the wear and tear. Not the thickness, etc., nor can you "enginer" a spring to last for, as he put it, 40,000 cycles or 40 years. It is IMPOSSIBLE to have a spring last that long, plain and simple. The thickness of the spring, is for the sole purpose of the weight of the door. Meaning, if the door is a 16X7 fully insulated, it would work best with a torsion because it adds safety to the door. In other words, the thickness of the spring is what contributes to help the door raise up and come down and holds the door from falling.

Please, if you want to make comments, know what you speaking of first. As to PDS. No I can tell you that ALL PDS franchises are not the same. But out of 4,000, only 12 are reputable. And out of those 12, PDS has found ways to distroy thier lives and their families lives. I know this from my own experience and those franchise owners that PDS has screwed. I believe that only 5 of the 12 franchise I just spoke of are in business. PDS has ellected to sue the others and take their franchise away because they refuse to go along with their scams. That's right, the home office knows since they are the ones to train these owners to scam people.

Again, don't make comments on things you know nothing about. The way you speak, I really believe you are involved with the PDS scammers. Just know one thing, they will be going down and alot soon then you think.