Report: #368772

Complaint Review: PredictoMobile

  • Submitted: Mon, September 01, 2008
  • Updated: Thu, February 05, 2009
  • Reported By: Goshen Kentucky
  • PredictoMobile
    One Bridge Plaza Suite 275
    Fort Lee, New Jersey

PredictoMobile Scam by PredictoMobile Fort Lee New Jersey

*UPDATE Employee: Customer Care

Show customers why they should trust your business over your competitors...

We to were victims of the Predictomobile scam. Two months a 9.99 charge on my Sprint bill. First month I got the charge refunded by Sprint, but the agent was not much help in getting it stopped. 2nd month, agent more knowledgeable. He put a stop to further texting and billing and refunded the charge. He also told me how to find Predictomobile. I called them and was told that I had responded to txt by going to a website and entering a pin. Total BS. Never happened. They agreed to cancel. We shall see.

Goshen, Kentucky
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#1 UPDATE Employee

Customer Care

AUTHOR: Customer Service - (U.S.A.)

We are sorry to hear about your experience. Please note that we at PredictoMobile take customer satisfaction very seriously and would like to address any concerns. You can call us 24 hours a day, 7 days a week at 800-360-0518 so that we can resolve your inquiry. Keep in mind, our toll-free customer service number is also posted on our website as well as included in SMS messages sent to your phone.

Please note that a customer enrolls in our service by submitting their cell phone number on the PredictoMobile sign-up page which clearly explains the terms and conditions including price of service and billing to the cell phone. We then send the user a text message to their personal cell phone which again details this information. In order to activate the account, the user must then enter the PIN on our website or reply with a confirmation from their cell phone. The clear disclosures and double opt-in process ensures high levels of consumer protection and satisfaction. In the event that someone wants to cancel the service one can simply text stop to 654654 or call Customer Service and they will assist you. Again, we look forward to speaking with you and resolving any concerns which you may have.


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