In late 2007, I received an email offering me a Premier Bank card which promised to help build and correct a person's credit history. I ordered the card but within minutes decided I did not want the card. I called and a representative made several promises assuring me that for a fee of $250.00 which could be paid over a period of months, I could obtain the card which would both offer convenience and enhance my credit report.
I was able to charge a little more than $100.00 but on my next billing statement appeared a charge for exceeding the card's credit limit (what the representative failed to disclose was that the initial limit on the card is $50.00 until the $250.00 charge is paid in full). I called the company and spoke to a representative who told me that the charge for exceeding my limit must be paid in addition to their monthly fee and a portion of what is due to payoff the $250.00 charge needed to secure the card.
I sent the company an email asking that they cancel the card and provide a statement of what I actually charged, what I paid, and asked that itemize all additional charges. A few week later I received a letter advising me that they had reported me to 3 credit reporting companies and that a request was submitted to each that my account be coded as a charge-off (unable to procure money due on a collection account). I wrote a letter to the representative whose name (initial of first name and entire last name) appeared on the form letter. I stated that I cancelled the card via email and told them that unless I receive a statement itemizing their charges and my payments, I would be forced to report their company to the state attorney general's office.
What I received was yet another bill with no acknowledgment of my letter. There is no reference to my past payments. Furthermore, the $250.00 has now increased and my new balance is $446.24. The company states that I owe $25.00 pluses the past due amount of $125.00 plus $196.24 for "amount over the limit." The minimum I can pay is $346.24.
Avoid a card for First Premier. It is better that you continue using cash rather than embroiling yourself further what is a predatory company whose efforts are to exact money from people who fail to first investigate the company and who fall prey to this company's deceptive practices. Their failure to respond to a person's requests attest to their dishonest and reprehensible practices.
Los Angeles, California