Complaint Review: Premier Cancun Vacations
Premier Cancun Vacations Rosario IsnerosCustomer Service Customer Service Run around Cancun Internet
*UPDATE Employee ..inside information: Thank You For the Information!
*Author of original report: Jim Wehrle
*UPDATE Employee ..inside information: Please Send Information To Resolve the Issue
I filed a ripoff report against Premier Cancun Vacations for its employees actions Lara Dela Cueva and Margeux Flora for deceiving me in buying two vacation packages. The results were phenomenal, I received a voice message from Rosario Isneros, a customer service representative for the Premier Cancun Vacations. In that voice message she stated that I can get my money back with 10% penalty for the two packages and she wanted me to call her back to facilitate the refund process. So the following day, I have called and called but to no avail, the phone number provided just keeps going to a loop and eventually would terminate the call. Then I tried to send her an email which she responded to but now was offering a 2 year extension for the packages and it will be good for other destinations their company offers. I respectfully declined this offer and that is where our communication halted to a complete stop. I attempted to contact her again through email several times but this time with no response.
This report was posted on Ripoff Report on 08/11/2017 06:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/premier-cancun-vacations/internet/premier-cancun-vacations-rosario-isneroscustomer-service-customer-service-run-around-canc-1392149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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