Report: #880130

Complaint Review: Premier Fitness

  • Submitted: Wed, May 09, 2012
  • Updated: Mon, May 14, 2012
  • Reported By: TinaKing100704 — Grovetown Georgia United States of America
  • Premier Fitness
    596 Bobby Jones Expressway Suite 130
    Augusta, Georgia
    United States of America

Premier Fitness Golds Gym Scamming, Scam, Rip-off, Collections, deceptive Augusta, Georgia

*Consumer Comment: Same thing with Golds Gym

Show customers why they should trust your business over your competitors...

Went there to get a membership. They asked if I was interested in personal training. I said yes. Then they had me sign a contract for what I was told was for one month of service (8 sessions). It even said on the contract not a renewing contract. So I paid $220 for that month. Then the next month, i get a charge for $220 again. I call the gym (Gold's), and they say they don't handle it, it is Premier Fitness. She gives me an email and says to email them my name and number and tell them to call me ASAP. That is the only way to get in touch with them. So 20 min later the lady calls me and says it is a 12 month contract. I said no, the man said it was for march only! She says she will investigate and get back with me. It is May now and haven't heard a word from her. The day they charged me the second time i went straight to the bank and made sure they could never charge me again. Today I get a message from them that I am late with my payment. I replied and said you will never see a dime from me! Do not ever sign anything with premier fitness. They are a scam operation, telling you one thing to get you to sign, and then will try to charge you forever!! Be forewarned!!!!
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#1 Consumer Comment

Same thing with Golds Gym

AUTHOR: sinastis - (United States of America)

Similar story with Golds Gym, my story is below:

Just wanted everyone to know what problems we are having with Golds Gym, so it doesnt happen to anyone else.  I am just going to say beware of Golds Gym.  We are signed up in Conroe, TX.  So anyway we were happy with the Gym after signing up.  Then my wife suggested I sign up with a personal trainer.  So I talked to their personal trainer named Sean McWhorter.  I told him I would like to sign up for a month, 2 times a week.  I told him I had to wait till my tax return comes.  So when my tax return came I talked to him again and he said if I do the 8 sessions I can get it for $320, plus with other fees it would come out to $370.  So I did it, we had to go to the computer, he said I needed to sign on the computer pad, to say that I agree with the 8 sessions, another signature to debit the amount,  and then lastly my initials saying that the 8 was none refundable.  So ok, thats it I am signed up for 8 sessions, that was on 2/16/2012.  So, nothing was said about a contract so I wasnt thinking anything about it.  On 4/18/2012, I checked my March statement, which became available on 4/16/2012.  I was charged 320 on 3/16/2012, so then I checked online banking and again charged 320 on 4/16/2012.  What the hell.  I called up the gym and asked for a manager.  I was told he wasnt there.  So I talked with the sales manager.  I told him I bought 8 sessions on 2/16/2012, and I was being charged monthly.  He told me to wait.  So I waited and then he said I signed a contract.  I told him NO, I signed up for 8 sessions.  He said I signed a contract for 8 sessions a month for a year.  I said no I didnt I was told only 8 sessions and that Sean had clicked off the reoccuring monthly charges, so Id only be charged for that month.  So, me and my wife went in to Golds Gym in Conroe, TX to see if the manager was really there or not.  He wasnt, talked to the same sales manager, and he said the same thing, that I signed up for a year.  I again stated I only signed up for month, and that I didnt have any contract.  So, he disappeared and went to the printer.  He gave me 2 pieces of paper, it was a contract with my signature.  This is the FIRST TIME I ever saw this document.  So anyway we left.  I called the next day from work, and got their manager, RONNIE STARR, remember that name, dont deal with him or this gym.  He said I signed a contract but would talk to corporate about it.  I got a call the same day from Ronnie saying that they couldnt do anything about it because I signed a contract.  I told him that the first time I saw a contract or even knew anything about a contract was on 4/18/2012 when we went in on the day we first complained.  We requested they called Sean McWhorter to see what he said.  They absolutely refused, saying he no longer works for the company and they cant contact him.  There is something going on when they wont call the person that signed me up.  So, now, Im going through the BBB, which they are no help.  They just relay the emails between us and them back and forth, thats it.  Everything is at a stand still.  So all I can do is warn everyone else.  They are cheats and liers.  Stay away from GOLDS GYM and from Ronnie Starr, or Sean McWhorter.  CHEATS all CHEATS
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