Complaint Review: Premier Pools of Central Florida - Winter Park Florida
- Premier Pools of Central Florida 4572 N Palmetto Ave Winter Park, Florida USA
- Phone: 407-696-4744
- Web: http://www.premierpoolsofcentralfl....
- Category: Pools & Saunas
Premier Pools of Central Florida Instalation of inferior products. Fail to service and stand by what they sell. Winter Park Florida
*Author of original report: We are in Contact
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a home just weeks ago that had a pool installed by Premier 18 months ago. The pool deck is high end travertine tile. I am not sure if is a material defect or some environmental condition, but the surface of every 3 tiles or so is deteriorating and disintegrating into powdery sand.
This is a recent development that neither the previous owner no I saw before. The previous owner contracted Premier Pools last week only to be told that the two year warranty he had on this high end pool did not transfer to me the new owner but they would "take care of me and call me"
Well, no call. So I called them and left a message. No call. I called again. I spoke to a lady and after explaining the situation the first words out of her mouth were " The warranty is not transferable. I said to her, " Mam, I am not concerned about warranty at the moment but in determining what the issue is and what it will take to resolve the problem. I would expect your company to assist me in that because it is a pool you installed. She took my name and number and of course, No Call.
I will modify this review if there is more information to add. If they do not assist me in this problem, I will be posting more reviews around the web about their inadequate products and lack of customer care. At this point I would say to you, buyer beware. There are other much more reputable pool companies in Orlando with whom to work.
This report was posted on Ripoff Report on 05/19/2017 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-pools-of-central-florida/winter-park-florida-32789/premier-pools-of-central-florida-instalation-of-inferior-products-fail-to-service-and-st-1374102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
We are in Contact
AUTHOR: - ()
SUBMITTED: Friday, May 19, 2017
My wife got through to the company today and they appear willing to investigate the problem. I am sending pictures and will file a followup to how the expererince ends. I hope the matter will be taken care of to the satisfation of all parties.
Advertisers above have met our
strict standards for business conduct.