Complaint Review: Premier Series / UCA / MultiPlan - New York New York
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- Author Confirmed
- Premier Series / UCA / MultiPlan 115 Fifth Avenue New York, New York USA
- Phone: 877-693-9089
- Web: www.multiplan.com
- Category: Health Insurance
Premier Series / UCA / MultiPlan / Freedom Series / Freedom Life Lies Lies Lies!!!! Yes this is a PPO network insurance. Yes this is covered under the ACA. New York New York
*UPDATE Employee: Please call us so we can help.
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After searching for health insurance on the Internet back in Oct. 2015 I was bombarded with phone calls!
After listening to the Premier Series health insurance information on the phone I thought this sounds like a good plan.
I joined and gave the woman on the phone my information and my bank debit card info.
I agreed on a health insurance plan that would cost me $189.95 per month.
Along with an enrollment fee of 99.95 for the first month.
Being a healthy non-smoking adult - I really never explored the plan.
I never used the insurance card - not even once.
But...I found out that I was being scammed and this has been happening since Oct. 2015.
This plan is a big zero! It pays for nothing! But it never fails to deduct my premium each and every month.
I hope this rip-off report can help someone else from losing their money every month.
This is what's sad - I thought I had health insurance!
This has to be stopped!
Kathy
This report was posted on Ripoff Report on 09/07/2017 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/premier-series-uca-multiplan/new-york-new-york-10003/premier-series-uca-multiplan-freedom-series-freedom-life-lies-lies-lies-yes-1398585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Please call us so we can help.
AUTHOR: Regina S - (USA)
SUBMITTED: Monday, September 18, 2017
Dear Kathy in Michigan,
Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, The UCA is committed to addressing and resolving all issues.
For your understanding, association memberships are sold by independent licensed agents. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. Members are emailed a fulfillment email outlining the log on process to view their membership materials immediately upon joining the association. They are informed during the enrollment process that the insurance benefits included in the association membership are not Major Medical. In addition, the brochure and the membership packet states that the insurance benefits are not major medical. Association members also have a 30-day cancellation period during which members may call and cancel and receive a full refund.
Once again, we are disappointed that you were not content with the membership benefits that you purchased. Please contact customer service at (855) 556-5053, so that we can assist discuss your case and hopefully find the perfect solution.
Sincerely,
Regina Schreiner
Compliance and Customer Coordinator
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