premier timeshare solutions C & G Marketing Solutions, LL Promised to only put an authorization through on credit card until I had received the paperwork and given signature for services and charges to be placed on credit card. Palm Beach Gardens, Florida
*Consumer Comment: Premier Timeshare Solutions & Royal Elite Timeshare Scam
I received a call from a Nathan Christian that he had a buyer for our Timeshare points.
I told Nathan to send me the paperwork and I would get it signed and returned after reviewing the sale for accuracy. He said in order for Premier Timeshare Solutions to send out the contract, they had to get an authorization for the cost the Company would incur for title work, legal paper preparation as well as other costs the Company would be incurring before the closing on the sale.
I questioned Nathan several times about the credit card authorization and each time was assured that there would be absolutely no charge to my credit card until I had received the FedEx package of the paperwork and submitted my signature back to the Company indicating that I was in full agreement with their contract.
I was then turned over to a quality assurance department for confirmation of the information I had given to Nathan. I spoke to a Jason Williams. Jason was quite rude and heated up quickly when I asked him what kind of license he held with the State of Florida as he told me a couple of times that his activities were licensed by Florida. He finally gave me some strange answer about being under a lot of pressure at the moment and was dealing with people problems.
After hanging up I got a feeling that I had just been scammed. I called my credit card co. immediately and asked if an authorization had been made. Yes was the answer. I inquired if that indeed meant only a hold of the $$ until I gave my OK and was told no, it means that the Company must give an OK before the actual charge goes onto my bill. I told the account service person that I wanted a message posted that the charge was to be disputed or an OK requested from the Cardholder prior to the charge being put through. No can do!! I called again the next day (10/19/2009) and the charge had been placed on my credit card in the amount of $1388.54. The scam had been completed and I had been duped! I immediately started the dispute process with the credit card co but was told that depending on what my agreement was, I was not guaranteed of a disputed charge reversal in my favor.
I next tried the phone numbers given to me by Nathan and found they went directly to his voice mail and the customer contact number (877-470-4779) had no room for messages in the voice mail box. This is always a great feeling at such a time. I next spoke to an FBI special agent since the calls came from Florida to Tn. He suggested placing the scam on the FBI scam notice list and getting the information to the Fl. Attorney General and placing notices on any scam alert sites possible.
Lesson: Hang up the phone Idiot!!!
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