• Report: #324341
Complaint Review:


  • Submitted: Mon, April 07, 2008
  • Updated: Mon, April 07, 2008

  • Reported By:Erie Pennsylvania
1133 Broadway # 706 New York, New York U.S.A.

Premiumreseller.com Horrible customer service New York New York

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I had signed up with premiumreseller.com a few weeks ago for reseller hosting. I initially had problems with the DNS resolving. I'm quite aware that it takes time for DNS to resolve, however, it took a lot longer than it should have. I've never had these problems with other hosts.

I may have been wrong, but I was yelled at in the support chat where I was called a liar and was wasting their time in all caps. I don't think any customer should be treated like that. I was completely shocked, and immediately canceled my account.

Erie, Pennsylvania

This report was posted on Ripoff Report on 04/07/2008 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/premiumresellercom/new-york-new-york-10010/premiumresellercom-horrible-customer-service-new-york-new-york-324341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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