Complaint Review: Prestige Financial Services
- Prestige Financial Services
Po Box 20907
Salt Lake City, Utah
- Category: Car Financing
Prestige Financial Services Constant Harrassment and Interogation of family Memebers Salt Lake City Utah
*Consumer Suggestion: Write a letter to the attorney generals office in your state
I received a letter in the mail for the month of November Congratulating me on the request to change my payment date from the October 22, to the 5th of every month. I sent two e-mails to Gabriel, my so called customer service representative, and he never responded. He would not even so much as address my concerns in the e-mail, (which I belive is a total way to set peope up for failure).
Gabriel would send repeated e-mails to contact him, and I would inform him in each and every e-mail I would call as soon as possible.
Then On December 2, I received an e-mail from a LuAnn Wagner from the "Legal" department requesting I contact her in "24 hours" to make payment arrangements. I send an e-mail to them explaing that I am unable to receive calls at work as I work for the crisis hotline, and I do not have a cell phone. I have not heard a response, but I do believe e-mail is a form of communication, right? I also listed a few payment dates on my e-mail,to LuAnn and I am waiting to see if she will respond.
Prestige Financial Will harass your family and friends if you don't call them back in a two seconds, and will hound you all week long until the payment is made. gabriel even told me once, "this is a courtesy call letting you know your payment is due Saturday and we do not have it by Monday, I will be calling you again". How rude is that.
I wish something could be done about this harassment and unprofessional behavior.
This report was posted on Ripoff Report on 12/02/2008 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/prestige-financial-services/salt-lake-city-utah/prestige-financial-services-constant-harrassment-and-interogation-of-family-memebers-salt-397226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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