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Report: #165852

Complaint Review: Prestige Homes - Fort Walton Beach Florida

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  • Reported By: navarre Florida
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  • Prestige Homes 233ne Racetrack Rd Fort Walton Beach, Florida U.S.A.

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after hurrican ivan came through my mobile home i lived in started leaking rain and lights started flickering,so me and my wife decited to use the $3,500 from the insurance to get us a new home to set on the two lots we have in santa rosa county.oct/28/2004, my father agreed to co sighn for me to get a new home sience his credit score is 762, we paid $500 to prestige to hold the home and persue to buy. we were told we could move in before thanksgiving. so we boxed everything up and was very exicted,a week later we were told they were having problems getting us finaniced,we were told that hud turned us down and fanny mae didnt do loans any more, we told them we could go through the finanice company we had our land through because we only liked 7 months having our land payed off.

Prestige told us we would have to go through them and i would have to put up my land in order to get finaniced,we agreed because we were in dire need of a safe place to sleep and we liked the log home, thanksgiving came and left, prestige told us they were still having problems getting us finaniced.another week or so went by and we finally told prestige we were going some where else to by, because of the delays and my home may burn down at any time.i needed to get my famely in a safe home as soon as i could, 1 hour later prestige called us back and said we could have the home for 49,000 instead of the 54,000 that was orignally quoted if we would stay for the sale and we would be in our new home by christmass. dec/12/2004 we finally got finaniced. on feb/4/2005 we were able to move in our new home.what happened to christmass?i was then imformed i would have to buy and install my own underpinning, and the $450 to pull the old trailer 3o ft to the side now cost $1500, and the $4500 they alloted for a new septic tank that we didnt need nor did they install, i only got $1100 of that back, and they still wont return my phone calls,in april 2005 two months after we moved in our new home my 2 year old grand son that lives with us started getting very sick, we took jayden[grandson] to the doctor.

The doctor told us that jayden was sick enough that she belived he was being subject to mold due to his illness, she ask us if we had mold in our home, we told the doctor that it could not be mold because we had just purchaced a new home. the doctor prescribed medicine and said if he didnt get any better within a week to bring him back. a week later jaydens health was getting worse, we take him back to the doctor, the doctor once again, are you sure you dont have mold in your home, we assured her we did'nt. on june/10/2005 4 months after we moved into our new home i begin to remove the carpet and install wood floor through out the home. after removing the living room carpet i saw a area where the sub floor had been replaced up on futher investigating i found the floor had been replaced becaues of rot i removed a wall pannel, an saw where wood had been replased and a strong smell of mold, i seen where the bottom plate and the top plate was rotted i then checked the bath rooms the floor there was so rotted my foot went through the floor next to the tub and exteror wall.

I called prestige homes and left a message to call me. they never returned my call, jun/16/2005 we took jayden back to the doctor and imformed her of my discovery of rot and mold, the doctor wrote a letter of concern about the enviroment we were living in and the danger that exist with a child of jaydens age, we called prestige homes several more times, finally a man there told us to call the manufacture,nobility homes.he gave us a number to call. we called nobility homes explained to them what was going on.,and stressed the health conditions of my 2 year old grandson,and read the letter the doctor wrote, it seemed to go in one ear and out the other. after days of calling and being told someone will call us back and never did, persistance on our part, we were finally told they would have a man here on june/20/2005.

On june/23/2005 nobility showed up to take pictures, told us not to use the tub for it might fall through the floor, a month later july/26/2005 2 more service men showed up took a 3ft x40ft saction off of the front of my house, started laughing because it was worse than they were told, they took more pictures found more rot and mold,in the roof,then taped tar paper up to cover up the opening in my home told me some one would be in contact with me and left.three days later hurricane dinnis came through, i had to put towels down to try to stop water from coming in my home. almost 3 months later and numberus phone calls on sept/7/2005 prestige homes and nobility homes came to look at my home, they said it was the worse they had seen, took more pictures and said some one will be in contact with us, a week later prestige called and told us some one will be here to work on the home oct/3/2005 and they needed to come out and take more pictures .

I have called almost every law firm in the phone book.i am told they wasnt intrested or they couldnt take the case because of conflict of intrest, i did find one firm that would take the case, but they want a $10,000 retainer,its kinda hard to come up with that kind of money and still keep your payments up,i was'nt told of any defects prior to purchase, unless a fairy came in the dark of night and tried to repair all the rot and mold. im willing to bet that who ever discovered the rot went to a higher official in the company to get advice about what to do, they decited to repair or try to repair the rot and keep it quiet, this is conspiricy to comit fraud,if i had waited a year or so later to put wood floors down i would have never found the rot untill my year warranty was up, then i realy would have gotten screwed,i wasnt suppose to find the rot so soon, now for the contracts, i have 3 of them,i have the one i sighned 12/17/04 after months of asking for a copy of the orignal contract, they finally send me a contract in the mail i got this jun/29/2005. 6 months later,and after they got word that i found rot and mold,but there were 2 contracts in the envelope one dated 12/22/2004 that now says its a display without a waranty, and one that has a revised date of 1/31/2005 that says it has a waranty, and they have differant figures, i have no idea how much i paying for this box of rot, my percentage has changed also i was told in wirting that it would be at 5 percent, and now its at 7.8 , the mortgage company told me that prestige miss lead me, and the horror story onyl gets better from here, ive investigated the mortgage company,and it is suposed to be in delaware , but delaware has never herd of 21st century mortgage corporation, i can redgester that entity in delaware and own the company that has the mortgage on my house, oh by the way i also looked into prestige ,the trexlers own the manufacture, the distributer, and mountain finanice and is in a buisness venture with 21st century mortgage. the only people that has herd of 21st century mortgage is , the trexlers, the state of florida and tennessee, but the state it was suppose to be started in,delaware. has no records of 21st century mortgage corporation, looks like there is a fox in the hen house,i want accountibility, for every cent these people have taken unjust, or stold from the time they started in buisness till now, guess what day it is ,ITS THANKSGIVING 2005.im still have rot mold in my home, ive was a victume of hurricane ivan, now im a victume of lies, decete, and probally white out and a good copy machine, i have video of rot being coverd back up by nobilitys service men. my sub floor it looks like it has snowed on the bottom side from all the white mold, and the story still gets better,yawl come on down , sit awhile , but leave your caneras at home ,ive had so many pictures taken that my siding is fadding from all the flashes, im a very patent man.but a 55 gallon drum can only hold so much water, if you want to do buisness with prestige homes,you will have a better chance of getting what you bought if you will go to the zoo and rent a monkey, buy your materals, and have the monkeys put your house togeather for you, there isnt that much differance between them and the company i trusted, and im still getting screwed,i was tought where there is smoke there is fire, prestige ,nobility,mountain finanice, 21st century mortgage corp,need to be put under the microscope, ill bet you will find a flame,and some one will to jail, look at public records in fl see how many times prestige and nobility homes has been sued they have a good track record, bet theyer lawyers are realy
busy, oh im sorry , its a conflict of intrest, well i hope some one can help me, and as far as dan goes, the rep for prestige,you said you would pay $75,000 for this rotten box,ITS YOURS, SOLD, COME AND GET IT, AND BECAUSE I CALLED YOU A LIER TO YOUR FACE, YOU DIDNT HAVE TO GET MAD AND TELL MY DAUGHTER I MUST OF HAD TO MUCH TO DRINK while my back was turned, HA HA I DONT DRINK, YOU SAID THE SAME THING ABOUT THE SERVICE MANAGER AT NOBILITY IN FRONT OF 4 WITNESSES, MABE YOU NEED TO GO WORK FOR THE ZOO, YOU MIGHT LEARN SOMETHING FROM THE MONKEYS , i could have went down the road and cut down all the rotten trees i wanted for fee, and built me a more stable home than i bought from prestige homes, and saved my money except for the rent i would have payed the zoo for the monkeys, still living in rott,and mold, found more today, oh i almost forgot, nobility came out 3 weeks ago to put a new roof on my home, guess what, it rained last week and now i have rain coming in my home again, and my new power box at the pole started smoking, and melted, when will it ever end, GOOD ADVICE, PRESTIGE SAW ME COMMING,AND KNEW I WAS IN NEED OF A HOME FAST, DONT WALK AWAY YOU NEED TO RUN AWAY,

Craig
navarre, Florida
U.S.A.

This report was posted on Ripoff Report on 11/25/2005 11:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prestige-homes/fort-walton-beach-florida-32548/prestige-homes-ripoff-let-me-tell-you-about-my-70-thousand-box-of-rot-and-mold-found-3-mo-165852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#17 Author of original report

DISTRICT SALES MANAGER OF PRESTIGE IS ALSO THE SRCRETARY OF THE FLORIDA MANUFACTURED HOME ASSO

AUTHOR: Craig - (U.S.A.)

POSTED: Thursday, September 28, 2006

this should realy open your eyes people, and show you what big corp money can do, and get away with it , remember dan the distric manager of prestage homes. i found a letter he wrote in the florida manufactured home magazine , THIS IS ALSO THE MAN THAT TOLD ME AND OTHER CUSTOMERS TO SUE THEM, THIS MAN IS ALSO THE SECRETARY OF THE FLORIDA MANUFACTURED HOME ASSO.

im having to sell my home at a loss, because my grand son is very very sick still coming home and the smell of mold in the air i wish some one could find a lawyer i cant,

i still havent seen my $4500 they stold from me and my famely, i have called and called , wont return phone calls, my life is still hell. im trying to sell my home for the safety of my famely, and the home will have to be pushed down and put in a dumpster, all i have is land, the home is worth a dollar, prestuge homes has brought me to my knees, the months i have lost work having to be here while theyer so called repair men work on the home. all my files and recordings are packed up .

i will try to find them tomorrow and post what i can, i have alot of realy good info i found out about terry trexler and lord knows how many differant buisness he owns, or he is on the board of, his partner in the company named, nobility 21 , tim williams owner of 21st century mortgage that changes its name every 3 to 4 years lets see, theres 21st century mortgage , 21st mortgage, and there is 21st century home mortgage, i have even gotten corrospondance from one of them, dont know which one i was talking to at that time, but i got a letter from one of the mortgage companys that come in a 21st century insurance envelope, humm? does the word rackitearing come to mind?

any one intrested in this info is more than welcome to have a copy, write the ripoff site and we will figure out how we can do this, or have your lawyer to get in touch with me , you need alot of money and time , thats if you can find a lawyer , and i think that it goes futher than just prestige homes, it seemed that the state of florida was protecting the people for some reason, i wont mention theyer names , one of the inspectors was told to shut up and stop talking to us, good luck and please see what we can do to get this info to you

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#16 Consumer Comment

PRESTIGE NOT SO PRESTIGIOUS

AUTHOR: Eugene - (U.S.A.)

POSTED: Thursday, September 28, 2006

Craig, Navarre fl. Wished I had more time to be on the internet and found your problems prior to my wife and entering into contract with Prestige Homes we were told by Punta Gorda Manager 2-3 weeks for approval will have p.o. from factory 4 1/2 weeks later tells us he's ordering land appraisal. The wife and I disscuss the situation 10 min. later call the manager back telling him to terminate the deal due to lack of performance. Three days later he orders land appraisal tells us we bought new home
money is non refundable no p.o. number from factory and His first words (Get Attorney) wild! that verbiage must be company policy.
The update: still without $4222.00 down payment two months later and the nonrefundable clause does not have my signature. it has signature where I would sign unfortunately its not mine! Craig I've heard other stories of similar situations as mine and yours and if I can contact these people maybe some lawyer or state department might take notice and we could get class action suit going. more people should read Rip-off Report.com

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#15 Author of original report

US GOVERNMENT ORDERS HOMES TO BE DESTROYED - STATE OF FLORIDA you have had this information for almost a year, does some one have to die first from mold spores before you will take action.. state of florida is protecting big buisness

AUTHOR: Craig - (U.S.A.)

POSTED: Sunday, April 30, 2006

thank you so very much for you concern brandy, you are the first and only person that seems to have a heart, and is concerned, you are a angel , after hurricane ivan, and katrina and denis swept through this area, thousands of homes were badly damaged or completly distroyed, mold started growing in the homes and now the us government has ordered them to be distroyed and removed because of the iminent health risk. my house is still full of mold, i have called the florida state DMV to ask them about the health risk that still exist in my home,acording to federal law 24 cfr 3282 sec 3282.411 [i quote] when ever an imminent safety hazared or serious defect, which must be corrected by the responsible party at their expence under sec 3282,407 can not be repaired with in 60 days in accordance with sec 615,i of the act, the secretary may request [1] that the manafactured home be replaced by the responsible party,[2] that the responsible party take possession of the manufactured home and refund the purchace price in full, and this section applies where an attempted correction of an imminant safety hazard or serious defect relives the safety problem,

but does not bring the home in conformity to the standards,NOBILITY HAS BEEN WORKING ON MY HOME FOR OVER A YEAR , i wonder what happened to the sixty days. that is the florida federal law, and the state of florida is ignoring this law also, i called the florida DMV ,and quoted this law to them, i was told that they were not mold experts, i then ask them what part of a letter of concern from my doctor about the enviroment , and on their first inspection of white and black substance on bottom boards did not deem to be a safety hazard, i was told at that time to let nobility come back and fix the problem, well i did , and as usual, i still have white mold covering my floor boards, and black mold in my walls, and floor joist being held up with only 1 screw,..

THE US GOVERNMENT HAS ORDERED THE DEMOLITION OF THOUSANDS OF MOLD INFESTED HOMES IN MISSISSIPPI AND NEW ORLEANS, BUT YET THE STATE OF FLORIDA IS FORCING MY FAMELY TO LIVE IN THIS MOLD INFESTED HOME, ...

i am sure my whole famely has mold spores growing in our lungs, the constant headaches, runny noses,are a part of every day life , we all hate comeing home for this reason, we spend as little time here as we can, we usally sit in our car in the drive way and listen to the raido for intertainment or in a tent ive set up in our back yard so we dont have to come in our home,the us government deems mold as a health hazard ,if not these homes would not be distroyed , the state of florida does not, my grandson is still sick, my wife spent 3 days in the hospital, i am gaging in fluids drainig , and constant headaches, un less im not in this home, i have stressed this to the florida DMV.

AND THEY CONTENUE TO LET THESE OVER PAYED JANATORS COME TO BUTCHER MY HOME.

nobility homes is the largest home manafacture in the state of florida, they have enough money to drag this out in court for years and the lawyers know this, and dont want no part of it , because there is no money for them, I DO HAVE A GOOD CASE,ive been told this by the inspectors of the florida DMV, and the officals of hud, and the service men they sent here.i now hold the state of florida responsible for the conditions i am having to live in, nobility wrote the dmv and the bond company and told them every thing was taken care of,this was a lie as usual, when in fact it was all lies, it is not taken care of, as of sat/april/29/2006, i still have structual problems. and mold in my home, i called the dmv once more, and now i have my 3rd inspection comming up, WHAT HAPPENED TO THE 60 DAYS?, in stead of nobility homes they need to change their name to NO-ABILITY TO BUILD HOMES INC, ANY ONE READING THIS OR THAT IS THINKING ABOUT BUYING A NO-ABILITY HOME ,NEEDS TO GOT TO FLORIDA CLERK OF COURTS ON THE INTERNET, START CHECHING COURT RECORDS AND SEE JUST HOW MANY PEOPLE ARE SUING THESE PEOPLE,

i cant get a lawyer because of such a high profile case and it will be dragged out in court for years, i do understand why lawyers keep their distance from this case, but im not affraid of these people, and ill do what i can to get justice, if i have to slander them so they will sue me, once i get to court i can then tell the court why i slandered them, then my case can be brought into the eyes of a jury, and i have all the video, and documentation i need to show negligents and conspiricy to hide a iminant safety hazard,

MY LAST QUESTION FOR THE STATE OF FLORIDA IS, YOU ARE AWARE OF THE MOLD IN MY HOME, you have had this information for almost a year, you inspector documented it, you have had a letter from my doctor for over a year about the mold and the enviroment of my home ,how many screws does it take to hole up a 10,000 pound wall. what do you deem a imminant safety hazard why is new orleans and mississippi ordering the demolition of thousands of homes that probally have no more mold in them than i have in mine, does some one have to die first from mold spores attatching to our lungs.it seems that the state of florida is protecting big buisness and not the consumer ,OH ONE MORE THING, AIR QUAILTY TEST WERE DONE BY AN INVESTIGATING COMPANY, THE RESULTS WERE , A HIGH INTENSE LEVEL OF MOLD IN THE AIR, AND THE STATE OF FLORIDA HAS HAD THIS INFORMATION FOR SEVERAL MONTH NOW AND ARE STILL TURNING THEIR HEAD TO THE PROBLEM AND SPECIAL THANKS TO BEVERLY AND HER HUSBAND FOR TAKING THE TIME TO MAKE ME FEEL THAT IM NOT IN THIS ALONE AND SOME ONE DOES CARE

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#14 Consumer Comment

That is awfull

AUTHOR: Brandy - (U.S.A.)

POSTED: Saturday, April 29, 2006

Ok I want to express my sincere sorrow for you and your family. My husband and I tried to get a home thru Prestige in Inverness, Florida about a year ago. We were however not approved. Thank God!!! You always here these stories but this one is really bad. I want to thank you for reporting them. My husband and I went thru everything with them: $500.00 deposit, picking out a home, credit ap, choosing colors. All to be strung along for like 2 months before they said we were not approved! Then trying to get our $500.00 back was a nightmare. The check has to come from Ocala and they only come on Friday's. Oh so and so is running late with the checks. Sorry but maybe it will be here next Friday. My God people go to Palm Harbor or Taylor Made Homes. Keep us posted on what's going on with your situation.

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#13 Author of original report

STATE OF FLORIDA SAID THERE IS 18 VIOLATIONS

AUTHOR: Craig - (U.S.A.)

POSTED: Wednesday, March 29, 2006

Well the time has come to reveal the 18 violations that the state of florida has aginst nobility homes and prestige homes,sence the spoksman for this company was miss led by his own company , or dan just FLAT OUT LIED., im now going to rebutel dan the man,who has no plan, and im starting from your very first letter, here we go. [1] Yes dan it is a beautiful home, but the beauty in your homes only go 1/8 in deep, then you hit rot and mold,[2] you dont under stand why im so emotional, you cant get you eyes off all the money your ripping people off of to understand why im so emotional, you told me to get a lawyer rite off the bat dan, the very first day i met you.[3] yea, your rite dan the rot and mold was'nt visible, your men hid it prety good 2 years ago at your request.[4]dan, dan,dan,. the reason your streached so thin , is your houses are falling apart, months after the set up, what does your company do? waranty hurricane damage? you got to do better than that dan, you cant keep help, your employs are sick of working on your rotten homes, for the pocket change you pay them, humm ? cheap labor, cheap product.[5] your so funny dan , your staff streached out for what they deamed an emergancy, what part of a letter of concern from an infants doctor do you not deam an emergancy, and you act as if you care, your actions are yelling at you dan.[6]you had to replace the roof because the rain was commimg in my home, and you sent you so called best man up here to replace the roof, and that roof leaked 2 week after he installed it[7] your service men got so sick , they couldnt work for 2 days dan, because of the mold and they give me theyer phone numbers to summons them to court to testifie in my famelys behalf of all the rott and mold they encountered in this home, i kept sampels of the so called mildew dan, ITS MOLD DAN .[8] so dan if it not so unusual to do these kind of repaires to the homes pryor to the sale, i got a question, for it not to be so unusual to do this it must happen all the time, so HOW MANY MORE HOMES ARE LIKE THIS? dan, i was begging your people to fix my home , i had to go to the state ,and the state of florida is making you fix the problem, so if this is what you call a responsible company,thats ok,but i think your sadly mistaken. [9]Dan im am easy to please. you dont get the headachs every evening, you dont take yor child to the doctor once a month , you havent had a bunch of handy men butchering up your home, so dan,what have you done so far that im supose to be satisified about?,that my floor joist are now in 4, 5 and 6 pieces,and i only have one screw holding it togeather, im jumping for joy dan. thank you.[10]Yes your rite, ken boils did come out to see this home, he even told me and my wife and my daughter we need to get a lawyer, because it was so bad and the STATE OF FLORIDA SAID YOU HAVE 18 VIOLATIONS, the capitalization was done by me for emphasis, WHAT PART OF 18 VIOLATIONS DID YOU NOT UNDERSTAND,and im going to show my case, [1ST] VIOLATION.no installer sticker on home,[2ND] violation, many holes in bottom board not sealed [3RD] VIOLATION,hall bath tolet leaks at the base, i found out later the shower was leaking behind the wall and still is leaking. i cant use that bath room dan to this day 03/29/06 i bought this place just over a year ago, [4TH] roof leaks in hall bath by vent fan, and this inspection was done after you sent you best man for the job here, and this was the second roof put on this home,[5TH]all exposed fasteners on roof jacks not sealed through out roof, , and this has not been repaired yet, sence your such a responsible company.[6TH]fire place flue is too big,and has no collar,the floor under my fire place was so rotted one of you handy dandy men fell through the floor.[7TH] HUD LABEL MISSING, hey dan did you know its aginst the law to sell a home with out this label.[8TH]log sidding is very rotten, exterior trim for windows rotten also.[9TH]exposed rotten studs, and floor joist and rim rails rotten[10TH]all steel straps are rusted VERY BAD,[11TH]there is black and white substance on bottom board under the roll goods,and behind the kitchen cabinets that were removed and replaced after repaires were made. black substance on ALL facia boards, did you read that dan? black and white substance, thats is black and white mold found behind cabinets even after your handy dandy service men did theyer work, THESES NEXT VIOLATIONS WERE FOUND AFTER DAN AND HIS BAND OF JOLLY HANDY DANDY MEN LIED TO THE SATEE OF FLORIDA AND SAID THEY WERE THROUGH.[12] rusted side wall and end wall tie down brackets were were replaced and left unattached to the perimeter floor joist, dan my home is still not tied down,[12-A]peremiter piers have been removed and not replaced[12-B]one 12 foot on center sidewall tie down bracket was not repaced and is missing [13]log ends not terminating on studs.[13-A]gaps between sidding.[13-B]log sidding butt joints and windows are not sealed,[14] tar paper not sealed , entire perimeter of home, AND A NOTE AT THE BOTTOM, the manufacture has replaced the split log sidding due to rotten peremiter and transverse floor joist form apparent leaks in the log siding, rotten peremeter and transverse floor joise have been repared using gussets with one screw, ILL SAY THAT AGAIN, HELD TOGEATHER WITH ONE [1] SCREW. American pride has gone out the window and went to the zoo,AND DAN THINKS THEY ARE A RESPONSIBLE COMPANY, thats a easy word to say dan and a hard reputation to keep,prestige homes inc and nobility homes inc probaly was good homes at one time , back in the 1960s when they started up, its funny how quality drops when you get your first million. after that, then the pride,detication , and determination to put out the best american built home is gone, all you want is more money and a cheaper way to get it, so your quailty drops because of poor wages,and hireing unskilled labor at a minumum wage, so you keep on belivin your a responsible company , thats so funny, NOW WHAT PART OF 18 VIOLATIONS DO YOU NOT UNDER STAND, AND I HAVE PROVED MY CASE,want me to start pasting pics on the net next, i see your stock has realy fell sence last year, mabe word finally is getting around about your responsible company ripping off hard working americans, , have a good nights sleep dan, you got a lot more lies to tell im sure,next im posting web sights where the potental prestige home buyer can go and see the HUNDREDS of times you have gotten SUED, where prestige homes inc gets sued, and where nobility homes INC gets sued, well i will see you later MR dan the man with out a plan and his band of handy dandy handy men. ha ha ha i cant get over it you actually said we understand, WHAT A JOKE, your actions speak louder dan,

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#12 Author of original report

HEY DAN,TELL US ABOUT THE 18 VIOLATIONS THE STATE OF FLORIDA HAS ISSUED TO YOUR COMPANY

AUTHOR: Craig - (U.S.A.)

POSTED: Wednesday, March 15, 2006

well dan,have you ever felt like you made your self look like a long eared beast in the barn yard? guess not , it comes natural to some people. hey dan , im sure you have gotten you letter by now, and have read it. the florida DMV wasnt happy when i told them that you posted all over the internet that the state said there were NO VILOATIONS, when in fact you have had 18 in all, i will spell that for all those long eared beast that might be reading this, i said EIGHTEEN, in all counting the seven on the last inspection, and listen to this dan,i will help you get started telling the truth by reading this note that was on last violation report, [ the manufacture has replaced the split log sidding on each sidewall and the rear end walls due to rotten perimeter and transverse floor joist from apparent leaks in the log sidding, rotten perimeter and transverse floor joist have been repaired useing gussets with pressure treated lumber fastened with one screw on each side]

Now this is the typical shotty ,poor workmanship repair of your warranty work, your men have been butchering my home for months now. i only have 2 screws holding up my this part of my front load bearing wall, IS this is how a responsible company stands by their waranty work, you gota be kidding me dan, you should be selling meat at the winn dixie, they always need a good butcher because, they are the beef people you know ,or i think you would make an excelant used car dealer you do dress the part. dan i have proof of prestige homes and nobility homes getting sued by alot of people,and their district sales manager dan, knowling oked the sale of a rotten home to a 70 year old man and his wife,and didnt give it a second thought.

You already admited you knew about prevous rot and tried to repair it, but didnt give it a second thought, im sure you didnt give it a second thought dan , you had the rot covered up prety good,i wasnt suppose to find the rot so early in the game. you all ready admited that there was a problem with the home that you knew about problems and they were not visible,of course they wasnt visible, yor normal home buyer dont rip out brand new 3 month old carpet, nor will they tear into a wall that is in his brand new home,i got to hand it to you dan you all most pulled it off, my wife wanted to wait a couple of years till we got some wear on the brand new carpet before we put wood floors in, i bet you wish i had listened to my wife,, well dan its time for you to tell every one about you nice letter from the DMV? , or am i going to have to DO it for you ? make sure you got your facts straight so you dont make your self look like that long eared beast i was talking about earler.i will wait for your responce , HEEE HAW, HEEE HAW

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#11 Author of original report

STATE OF FLORIDA SAYS DIFFERANT DAN

AUTHOR: Craig - (U.S.A.)

POSTED: Thursday, March 02, 2006

as usual dan has been at the zoo again, and has no idea what he is talking about, stop your lieing dan , or get your facts straight, oh by the way dan, i think you need to tell america what your letter said, you got from the florida DMV, or do need to tell them, now this is a letter from the dmv sent to me after dans service men said they removed all rot and all mold from my house, my daughter made dan sign a letter stating he would remove all rot and mold because we had been lied to so.so.so. many times by prestige homes, the company that dan represents, and his service men has failed one more time,

i got it all on video dan, and as far as you saying the state said no vilations, ha ha ha, the pages in front of me rite now, from the florida state dmv inspector says that there are 9, let me spell that NINE, viloations on the manufacture the company you work for and 2 on the dealer so there put that in your pipe and smoke it AND STOP LIEING, so dan, you can tell the truth to america, im am a very patent man, if you cant tell the truth and get your facts straight, please dont rebuttel cause you never know what your talking about, i will wait, and if you dont tell america, i sure will, and will love it, so heres your chance to fess up or dan i will download the investigation report on the net and ill down load my last letter from the dmv,after the last inspection,---WOE--- you didnt know about that one did you mr i have no idea what im doing .ha ha ha and prove you have no idea whats going on,

so im intrested in what you got to say next, if your gona lie i had rather you go back to the zoo to play with your frends please,im on this site hoping a lawyer will take intrest, all i want dan is a fair hand shake and get what i payed for, and by the way dan, the doctor told me i had to get my 3 year old grand son out of this enviroment, and im having to up root my daughter and grand son and move them to frends in south carolina, and dan that brakes my heart, my wife and i have cried for two days so far because it hurts, I CANT HAVE MY FAMELY TOGEATHER BECAUSE OF YOU .

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#10 UPDATE Employee

STATE OF FLORIDA SAYS PRESTIGE HAS DONE NOTHING WRONG WITH THE HOME

AUTHOR: Dan - (U.S.A.)

POSTED: Monday, February 20, 2006

Some people are impossible to satisfy. The customer requested an on site inspection from The State of Florida, DMV, Mobile Home Construction division. The inspection was conducted on November 9, 2005 at 10:30 AM. In a published report dated Dec. 6th, 2005 Mr. Ken Boles, Region VII Administrator for Mobile Home Construction, writes: "Smith vs Prestige Home Centers, Complaint #05100038 DH 11094...An investigation of the above referenced complaint (s) has found NO VIOLATION (s)of Florida Statues in which this agency has jurisdiction." The capitalization of "NO VIOLATION" was done by me for emphasis. What part of no violation isn't understood? With that I rest my case.
Dan
District Manager
Prestige Home Centers, Inc.

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#9 UPDATE Employee

STATE OF FLORIDA SAYS PRESTIGE HAS DONE NOTHING WRONG WITH THE HOME

AUTHOR: Dan - (U.S.A.)

POSTED: Monday, February 20, 2006

Some people are impossible to satisfy. The customer requested an on site inspection from The State of Florida, DMV, Mobile Home Construction division. The inspection was conducted on November 9, 2005 at 10:30 AM. In a published report dated Dec. 6th, 2005 Mr. Ken Boles, Region VII Administrator for Mobile Home Construction, writes: "Smith vs Prestige Home Centers, Complaint #05100038 DH 11094...An investigation of the above referenced complaint (s) has found NO VIOLATION (s)of Florida Statues in which this agency has jurisdiction." The capitalization of "NO VIOLATION" was done by me for emphasis. What part of no violation isn't understood? With that I rest my case.
Dan
District Manager
Prestige Home Centers, Inc.

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#8 Author of original report

dan i appoligise

AUTHOR: Craig - (U.S.A.)

POSTED: Thursday, February 16, 2006

dan, i thought hard today about what you said, even though, you dont have your facts straight, im sure you have heard that before. but you are rite i have no reason to be up set or emotional, for the hell you and your company has put my family through, but its my 3 year old grand son im worried about, hes been on antiboitics sence we have lived here , he is all ready getting amune to the medication, the doctors are having to change his medication every 3 weeks, the doctors are concerned, he is not old enough to defend him self, he is only 3, so im trying to step up to the plate for him and do what i can, your company has writen off this home every year sence the day it came off the manufactures lot in ocala fl, you wrote off the repairs in 2002, you painted the home to cover the rot and mold, then you sold the home, now for the last year you have bought new saws, grinders and a whole assortment of tools to jerry rig my home back togeather, and paid labor to jerry rig my home back togeather, and your writing that off, and its all at my famelys expence,

so dont go trying to suck up to me by saying you understaind why. You have no idea what Hell, and unnessary stress you have put my famely through, and you never once said you were sorry, but i was wrong for trying to express some of my fellings, im not going to get in a pissing contest with you, because you dont have a leg to stand on because you dont have the facts ,it wouldnt be a fair contest, i have the facts on video, of every thing that was said and done here by your service men, you dont have the rite to write any thing about this case, because you havent as much called to see how things were going, sence you were so concerned, you need to go back to go, and start all over , cause you dont know what your talking about, if you listening to what your service men are saying, your chasing the wrong dog, and DAN the only thing that you ever said to me taht stuck out more than anythig , and i will always remember ,

i was asking you for help, do you remember what your responce was? i do, you looked me in the eye and told me in a scruged tone voice, i quote THATS BETWEEN THE LAWYERS, i cant afford a lawyer dan and pay for this rotten box, and as far as this fake concern your trying to show in this case, that bull sh--, i am in the process of trying to find a lawyer, but i can , but when i do,

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#7 Author of original report

dan i appoligise

AUTHOR: Craig - (U.S.A.)

POSTED: Thursday, February 16, 2006

dan, i thought hard today about what you said, even though, you dont have your facts straight, im sure you have heard that before. but you are rite i have no reason to be up set or emotional, for the hell you and your company has put my family through, but its my 3 year old grand son im worried about, hes been on antiboitics sence we have lived here , he is all ready getting amune to the medication, the doctors are having to change his medication every 3 weeks, the doctors are concerned, he is not old enough to defend him self, he is only 3, so im trying to step up to the plate for him and do what i can, your company has writen off this home every year sence the day it came off the manufactures lot in ocala fl, you wrote off the repairs in 2002, you painted the home to cover the rot and mold, then you sold the home, now for the last year you have bought new saws, grinders and a whole assortment of tools to jerry rig my home back togeather, and paid labor to jerry rig my home back togeather, and your writing that off, and its all at my famelys expence,

so dont go trying to suck up to me by saying you understaind why. You have no idea what Hell, and unnessary stress you have put my famely through, and you never once said you were sorry, but i was wrong for trying to express some of my fellings, im not going to get in a pissing contest with you, because you dont have a leg to stand on because you dont have the facts ,it wouldnt be a fair contest, i have the facts on video, of every thing that was said and done here by your service men, you dont have the rite to write any thing about this case, because you havent as much called to see how things were going, sence you were so concerned, you need to go back to go, and start all over , cause you dont know what your talking about, if you listening to what your service men are saying, your chasing the wrong dog, and DAN the only thing that you ever said to me taht stuck out more than anythig , and i will always remember ,

i was asking you for help, do you remember what your responce was? i do, you looked me in the eye and told me in a scruged tone voice, i quote THATS BETWEEN THE LAWYERS, i cant afford a lawyer dan and pay for this rotten box, and as far as this fake concern your trying to show in this case, that bull sh--, i am in the process of trying to find a lawyer, but i can , but when i do,

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#6 Author of original report

dan i appoligise

AUTHOR: Craig - (U.S.A.)

POSTED: Thursday, February 16, 2006

dan, i thought hard today about what you said, even though, you dont have your facts straight, im sure you have heard that before.but you are rite i have no reason to be up set or emotional, for the hell you and your company has put my famely through, but its my 3 year old grand son im worried about, hes been on antiboitics sence we have lived here , he is all ready getting amune to the medication, the doctors are having to change his medication every 3 weeks, the doctors are concerned, he is not old enough to defend him self,he is only 3, so im trying to step up to the plate for him and do what i can,your company has writen off this home every year sence the day it came off the manufactures lot in ocala fl, you wrote off the repairs in 2002, you painted the home to cover the rot and mold, then you sold the home, now for the last year you have bought new saws, grinders and a whole assortment of tools to jerry rig my home back togeather, and paid labor to jerry rig my home back togeather, and your writing that off, and its all at my famelys expence, so dont go trying to suck up to me by saying you understaind why. You have no idea what Hell, and unnessary stress you have put my famely through, and you never once said you were sorry, but i was wrong for trying to express some of my fellings, im not going to get in a pissing contest with you, because you dont have a leg to stand on because you dont have the facts ,it wouldnt be a fair contest, i have the facts on video, of every thing that was said and done here by your service men, you dont have the rite to write any thing about this case, because you havent as much called to see how things were going, sence you were so concerned, you need to go back to go, and start all over , cause you dont know what your talking about, if you listening to what your service men are saying, your chasing the wrong dog, and DAN the only thing that you ever said to me taht stuck out more than anythig , and i will always remember , i was asking you for help, do you remember what your responce was? i do, you looked me in the eye and told me in a scruged tone voice, i quote THATS BETWEEN THE LAWYERS, i cant afford a lawyer dan and pay for this rotten box, and as far as this fake concern your trying to show in this case, that bull sh--, i am in the process of trying to find a lawyer, but i can , but when i do,

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#5 Author of original report

dan i appoligise

AUTHOR: Craig - (U.S.A.)

POSTED: Thursday, February 16, 2006

dan, i thought hard today about what you said, even though, you dont have your facts straight, im sure you have heard that before. but you are rite i have no reason to be up set or emotional, for the hell you and your company has put my family through, but its my 3 year old grand son im worried about, hes been on antiboitics sence we have lived here , he is all ready getting amune to the medication, the doctors are having to change his medication every 3 weeks, the doctors are concerned, he is not old enough to defend him self, he is only 3, so im trying to step up to the plate for him and do what i can, your company has writen off this home every year sence the day it came off the manufactures lot in ocala fl, you wrote off the repairs in 2002, you painted the home to cover the rot and mold, then you sold the home, now for the last year you have bought new saws, grinders and a whole assortment of tools to jerry rig my home back togeather, and paid labor to jerry rig my home back togeather, and your writing that off, and its all at my famelys expence,

so dont go trying to suck up to me by saying you understaind why. You have no idea what Hell, and unnessary stress you have put my famely through, and you never once said you were sorry, but i was wrong for trying to express some of my fellings, im not going to get in a pissing contest with you, because you dont have a leg to stand on because you dont have the facts ,it wouldnt be a fair contest, i have the facts on video, of every thing that was said and done here by your service men, you dont have the rite to write any thing about this case, because you havent as much called to see how things were going, sence you were so concerned, you need to go back to go, and start all over , cause you dont know what your talking about, if you listening to what your service men are saying, your chasing the wrong dog, and DAN the only thing that you ever said to me taht stuck out more than anythig , and i will always remember ,

i was asking you for help, do you remember what your responce was? i do, you looked me in the eye and told me in a scruged tone voice, i quote THATS BETWEEN THE LAWYERS, i cant afford a lawyer dan and pay for this rotten box, and as far as this fake concern your trying to show in this case, that bull sh--, i am in the process of trying to find a lawyer, but i can , but when i do,

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#4 Author of original report

hey dan , sold any rotten homes latley?

AUTHOR: Craig - (U.S.A.)

POSTED: Wednesday, February 15, 2006

hey dan, first off i have been very very nice , and patent, you have to remember , i had just lost every thing i had 3 months before, in hurricane ivan ,i had a realy good reason to go postal on you people,i have only gotten emotional one time, and that was when i , a 46 year old man, broke down and cried like a baby , in front of your so called SERVICE MEN you sent up here to jerry rig my home,because they told me they could'nt get all the rot out of my 70 thousand dollar home, all i wanted was to get the rot and mold out, and you havent dont that, i have video of rot, and mold being covered up. oh by the way dan , YOUR IN FOR A SUPPRISE, WATCH YOUR MAIL, YOU SHOULD BE GETTING A LETTER OR 2,your so called SERVICE MEN have come in my home and beat up my brand new, never been walked on, never been installed, never been sold or titled to anyone, wood floor the only thing i had in my home THAT WAS brand new, your men made sure it had plenty of dents and scratches in it before they left, you can also tell your service men the wood i showed them by my bath tub that had been wet, and they told me once again that it was discolored wood, well its got rot all under my tub, do you remember how bad the other tub was , well this tub is just as bad, i showed that to your service men, they blew it off as discolored wood, as usual, hey dan,i built a barn in 1995 and the wood had'nt started changing colors yet. do you want to know why, because i built it rite ,and when it rains, it dont get wet, and futher more, your service men left the house un finnished, my home now is 2 colors, part of the home is red, where the some one at prestige or nobility homes tryed to cover the rot and mold BEFORE THEY SOLD IT, and the other part is natural wood, you have another home in my county that has the same problems, you will be hearing from them also, im showing them what i know about you people, and your rite, you can say you were here just about every week, i didnt see your service men from nov /17/2005 about 10 minutes after the inspector left,they took off like a scared 3 legged cat in a room full of rocking chairs , didnt see them till jan 20 2006 if you want to call that just about every week. and when they were here they only worked from 8 till 2 three days a week, so stick that in your pipe and smoke it, and as far as calling you or your people dirty names,i never called any indvidual and nasty name, if i did, i want you to tell me who i called a dirty name, and i want you to tell me what dirty name i called them,. dan if i hadnt pulled up the carpet , that your people reinstalled to cover up the rot and mold your that people discovered in 2002 , i would realy be in a world of sh--, the huricanes your talking about, your men came up here took the side of my home down, laughed and walked off, i had to put down every towel, sheet and blanket on the floor to try to keep the rain from coming in and soaking every thing i have left to my name, and from what i under stand from you service men that the reason your streached so thin, is you have problems with just about every home you sell, and your service men quit because of the cheap labor pay, all your men threatened to quit while they were here, even your service manager, that wont return my calls that i have left him the last 3 days, The reason you had to replace the roof, the walls, the floor joist, the side boards the sidding, is BECAUSE IT WAS ROTTEN ,AND YOU DIDNT GET ALL 0F THE ROT OUT YOUR SERVICE MEN ALREADY TOLD ME WHY SHE GOT FIRED, AND IT WAS BECAUSE SHE SOLD ME THE HOME, AND YOU GUYS GOT COUGHT FOR NON DISCLOUSER,hummmm? wonder how many more are out there un discovered, go to the clerk of courts in marion county , or any county in florida and see how many people are sueing your manufacfure, and dealership, then call me and tell me if you want to do buisness with you people, i sure wish i had looked at that before i got sucked in by you people, DAN you people even sold me a insurance policy that is no good, i called my home owners insurance ,and they told me you sold me a ploicy that has no value, unless my home burns down, thats insurance fraud , and as far as yor waranty goes, thats a joke, your sending more or less a janator up here to build a home, my floor joist is in 4 and 5 pieces now, my side board is in 6 inch to 4 foot pieces, yea i guess you do stand by your so called waranty ONLY BECAUSE THE DEPARTMENT OF MOTOR VEHICLE IS MAKING YOU,, , AND DAN, I HAVEN SEEN YOU , NOR HAVE I HEARD FROM YOU SENCE THE DAY YOU ACCUSED ME OF BEING A DRUNK, WHAT HAPPENED, YOU DISSIPEARED DURING THE BATTEL, AND SHOW UP AFTER THE SMOKE CLEARED, YOU HAVE NO IDEA WHAT IS GOING ON EXCEPT WHAT THE SERVICE MEN WANT YOU TO KNOW, AND THAT IS PROBALY HALF LIES, so you need to put some one on here that knows whats going on, and you need to go cover up some more rot and mold in another home ,and ok the sale, kapish., your done and have no idea what going on ,so leave little man , take your rotten HOMES and play somewhere else .

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#3 UPDATE Employee

It's still a beautiful home

AUTHOR: Dan - (U.S.A.)

POSTED: Tuesday, February 14, 2006

We at Prestige and Nobility Homes can understand why Craig is so emotonial about his beautiful log home. It did have it's share of problems and most of them were not visable till Craig removed the carpet and saw stains on the floor and side walls. To compound the problem, Florida had just had two or three more Hurricanes after Craig bought his home from us. The Nobility service staff was stretched out and very slow to respond to anything except what they deamed an emergency. Months went by before Nobility finally had time to take care of Craig's complaints. Thus far Nobility has replaced the roofing, much of the sidewalls and floors. It's my understanding that Nobility has returned to Craig's home almost every other week since they started on the repair project. I also understand that the repairs are nearing completion.

The Nobility service men feel that what they observed was mildew and not mold. Seems that everybody is jumping on the mold bandwagon these days. Reguardless, mold requires moisture to exist. The repairs have taken care of any moisture intrusion so any alleged mold will die out.

I won't lower myself to the mean spitited name calling but will clear up a couple of other unfactual items. Our manager was releaved of duty because of other issues, not one of them having to do with Craig or his home. The manufacturer had repaired a roof leak on the home a year or two prior to Craig buying the home. The manager was not working at the sales center when the repairs were made and would have no knowledge of any repairs on the older models at the sales center. Yes, I was aware of the repairs but didn't give it a second thought. There is nothing unusual about the manufacturer making repairs and adjustments on models at any of our 20 sales centers.

I'll admit that Nobility did take a long time in responding to Craig's complaints but being the responsible company they are they stood by their warranty and have taken care of the problems.

Dan, District Manager of Prestige Homes

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#2 Author of original report

YOU GOTA SEE THIS

AUTHOR: Craig - (U.S.A.)

POSTED: Friday, December 16, 2005

WOW this is more fun than going to six flags,mabe rippeys belive it or not may be intrested in seeing what i have pics of, remember all the rott i told you about, well they tried to get it out but they couldnt, i have them on video recorder saying,{quote} i cant get all of the rot out, i was told the only way to get ALL the rot out , would be to build the home from the groung up, i told them to start building, but any way what rot they did get out instead of putting good wood back in replace of the rot, they shoved air under my bottom plate to hold the side of my house up. yes you heard me rite, i said they shoved air under my bottom plate to hold up the side of my house, you should see this, its absolutly amazing, i hope rippleys belive it or not reads this, mabe ill call 60 minutes or 48 hours to come and see this, ive been telling the service men all along they needed jesus on this job, because they are going to need a carpenter that can perform miracles to bring this home back to living standards, ive got spaces all long my front load bearing wall where the floor system is missing and there is a 1/2 inch gap between my bottom plate and my perimiter board, all i can figure out is, shoving just plain ole air in the areas where rotten wood has been removed must be a new way to improve the structual design to carry the load of the walls and roof, well this has been real fun, mabe ill go to the ZOO next week, take a few applacations from the arangatangs and the chimpanzes, i got a frend that was actually looking to buy a home from these people, but i convenced them that i could hire a labor force from the zoo,spend a week training them, then going across the road cutting all the rotten trees off and build him a home just like the never been sold , never been titled, never been purchased, , never been lived in,just like brand new home they sold me, mabe while im at the zoo you never can tell, i just might just see some one i think i know, or they just remind me of someone i met well its off to the zoo,

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#1 Author of original report

and the games begin, prestige vs smith

AUTHOR: Craig - (U.S.A.)

POSTED: Friday, December 09, 2005

im so confused ,mabe the readers WILL have more of a idea of what is going on, back in july 2005, i started smelling electric burning, my lights went to flickering , and going dim and bright, so i started checking my fuse boxes, when i went out side i had smoke boiling out of my new power pole box that prestige homes had set up for me, i called prestige homes told them about the problem, they sent a service man out to fix the power box, the service man told me that the inspector must have pulled the breaker out and when he reinstalled it,he installed the breaker wrong and it melted my box and will have to get another , he put another breaker in a lower position and left, i have called prestige several times since that time to ask , when they were going to replace my box,last week dec 2nd 2005 6 months later, and after they found out that i had found all the rot and mold that prestige tried to hide , {and i have proof of that} i called to ask for the manager of prestige to ask when they were going to fix my power pole, because she was the person that sold me the home. i was told that she didn work for them any more, ive been told that she got fired because i was sold a rotten and molded home, WELL I WAS TOLD by dan the regional manager, that the manager in fort walton didnt know any thing about the repairs done on the home because she wasnt working there at that time, well i got a question for dan , or who ever has any thing to do with prestige, dan your are the regional manager, you told me and my famely there were plenty of records of the repairs , and you knew the home was being looked at to be bought, because the manager said she had to get with you about the selling price,so if you knew about the repairs why didnt you tell the manager? REMEMBER YOU ALREADY TOLD ME AND MY FAMELY THE SHE DIDNT KNOW ANY THING ABOUT THE ROT AND MOLD BUT YOU DID, WHY DID YOU FIRE HER YOU ARE THE ONE THAT CONSPIRED TO HIDE AND NOT DISLOSE REPAIRS AND ROT IN THE HOME, NOT THE MANAGER,, i guess that woman was the fall guy for you , ha ha ha whata man im proud of you , hummm? where does the buck stop,ha ha ha , the service man for prestige blamed the building inspecter for improperly initalling my breakers, and the regional manager of prestige is blaming some one that has no idea what happened, DAN YOUR THE ONE THAT SAID , SHE DIDNT KNOW ANY THING ABOUT IT , BUT THERE WERE PLENTY OF RECORDS, IS THAT A LIE ALSO, BECAUSE IVE BEEN TOLD BY NOBILITY HOMES THERE ARE NO RECORDS, MR TREXLER , I BELIVE YOU FIRED THE WRONG MONKEY IN YOUR LITTLE ORGNISATION, ha ha ha i realy feel like i went to a used car lot and got the treatment,and my butt hurts, you can kiss it and make it feel better if you want, thank you so much for the lies , decete, the contract thing you did, i still haven got to that yet, every time i ask dan the regional manager a question for some help, HE TELLS ME AND MY FAMELY THAT ITS BETWEEN THE LAWYERS, i cant afford a lawyer and pay for this place too dan, but you knew that before we bought the place didnt you, you sold a home to a 70 year old man that only works part time as a school janator and only makes five hundrd and eighty dollars a month, and you made his payments at 300.00 every two weeks, do you know what that is called? its called PREDATORY LENDING PRACTICES, AND ITS AGINST THE LAW, I CANT WAIT TO SEE WHO GETS FIRED NEXT, stay tuned for updates cause i got a good story to tell

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