First; My original quote was $1297.00 but after they loaded the truck it became $800.00 more, I accidentally wrote the check for $12.97 and they contacted my daughter and told her my stuff would be stopped and placed in storage until I came up with correct funds. By the time (two days) they reach my daughter they told us we only had 15 minutes to get the amount paid and get truck back on track. This was horrible in itself, then when we reached my new home the moving truck was unable to be reached for an entire day, when finally reached they said their phone had broken, but the Company so called manager Tony had no idea where they were or how to contact them.
We thought my stuff was all gone for hours!!!! Then when they got here they parked in the middle of the condo parking lot and counted from there 75 feet and said that's as far as they could go!!! Unless we paid another $400.00. So we and new neighbors and condo workers all brought my things from parking lot to into home. I moved from Texas to Nevada in late May. In the move approximately 5 days went by before I realized I had no shoes, no linens and several other things were missing. A very expensive Tiffany Table Lamp. I used a company called Prestige Relocators out of the Houston area.
I am so upset about the way I have been treated at 72 year old, contacting Better Business Bureau is the only thing so far I have attempted. After I have called a lady there named Tresa for 3 months now, she has mailed me a claim form. Of course it states I have to have pictures (of all her missing shoes???) and it had to have been filled with-in 30 days. There are other reports of fraud in this type against this company if anyone knows how I can persue legal action or make reports known to the authorities please write a comment to that effect!!! I would love to get my items back but I do not forsee that happening so I would really like this comany to suffer legal action and have to repay people what they have lost and not be able to continue this line of theivery!!!!