Report: #396577

Complaint Review: Prevx

  • Submitted: Mon, December 01, 2008
  • Updated: Mon, December 01, 2008
  • Reported By: MILPITAS California
  • Prevx
    www.prevx.com
    Milton Keynes,
    United Kingdom

Prevx And Retento Ltd (parent Company) Prevx edge s/w did not remove my adware/malware & support took 14 hours to reply Milton Keynes United Kingdom

Show customers why they should trust your business over your competitors...

Prevx edge software did not work. It took support 14 hours to reply to my problem. i had already found malwarebytes.org that provided free anti malware software and was able to remove the malware.

So after successfully getting rid of the malware, I uninstalled Prevx Edge. It is not worth it to buy any Prevx software when you can use (((Redacted))). They are refusing to refund my $$ when their software did not work. I will continue to fight this and make sure that everyone is aware that Prevx is a ripoff.

Madcustomer
Milpitas, CA

Madcustomer
MILPITAS, California
U.S.A.

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This report was posted on Ripoff Report on 12/01/2008 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/prevx/milton-keynes/prevx-and-retento-ltd-parent-company-prevx-edge-sw-did-not-remove-my-adwaremalware-s-396577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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