Report: #762348

Complaint Review: Price Line.com

  • Submitted: Mon, August 08, 2011
  • Updated: Mon, August 08, 2011
  • Reported By: Jimmah — Fredericksburg Internet United States of America
  • Price Line.com

    Internet
    United States of America

Price Line.com Deceptive Price Line Negotiator Internet

Show customers why they should trust your business over your competitors...

Used the Price Line negotiator to book a hotel at the beach.  Initially, it was a very good deal . . . until I called to confirm the room.  Apparently Price Line only booked us a smoking room.  That's why the deal was so good.  Since we could cancel and get a refund, I was forced to pay an extra $180 to "upgrade" to a non-smoking room.  This is the 21st Century.  A non-smoking room is not an upgrade; it's standard.

I contacted Price Line about this, and their response is "tough."  

So, lesson learned.  I should have done the footwork myself.  My advice:

Don't use Price Line.

They don't care about their customers and won't work with you to solve problems they create.  You'll get a better deal by yourself.
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This report was posted on Ripoff Report on 08/08/2011 06:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/price-linecom/internet/price-linecom-deceptive-price-line-negotiator-internet-762348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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