Complaint Review: pricebreak.com - Brooklyn NYC New York
- pricebreak.com Brooklyn NYC, New York United States of America
- Phone: 1-888-430-4646
- Web: www.pricebreak.com
- Category: Computer Mail Order
pricebreak.com Many other names Horrible customer support - possibly a scam Brooklyn NYC, New York
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I ordered a new Garmin Nuvi 3790LMT GPS.
I paid $55 for 2-day shipping - no complaint on time.
They sent me a Refurbished unit, which I did not want or order.
My invoice does not show a Refurbished unit.
I did not ask for my shipping charge back, but I refused to pay for shipping it back.
The supervisor of Customer Support said it was against their policy to pay for return shipping. They said that there was a - R next to the product, which their policy says is Refurbished. My invoice did not have a - R, only the packing slip!
I have challenged the entire payment, including the shipping charge on my credit card.
In 10 years of purchasing online, I have never run into this kind of business practice before. In my opinion it is fraud and therefore I will fight, in court if necessary, to protect myself and others from this reseller.
This report was posted on Ripoff Report on 10/27/2011 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pricebreakcom/brooklyn-nyc-new-york-/pricebreakcom-many-other-names-horrible-customer-support-possibly-a-scam-brooklyn-nyc-792715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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