Report: #1017531

Complaint Review: Pricebreakshipping

  • Submitted: Wed, February 20, 2013
  • Updated: Wed, February 20, 2013
  • Reported By: Bernadette — Bronx New York United States of America
  • Pricebreakshipping
    116 Central Park South
    NY, New York
    United States of America

Pricebreakshipping Dawson Jones, Jones Dawson from Pricebreakshipping pick-up my container since August and until now he did not deliver the container to me. I am still waiting for delyvery. New York, New York

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I hired that company pricebreakshipping to ship a container for me to Haiti. I pay them full price
for door to door and now they wanted me to pay again. I need to know which part
of delivery door to door they don't understand, now I don't know where my
container is and they do not want to speak to me. This is my contract with
them. I realized they dont have an agent in Haiti since they never do business
there before, now they took my money and refuses to deliver my container.

Since August these people kidnap my container, I have no idea where my container is.
Because of them I lost more than half a million $ in help for my organization.
I lost the house I rent over there in Haiti and the landlord doesnt even
bother to give me my deposit back. I need help to get the container back. My
organization is a non-profit organization thats work in Haiti and because of
Jones Dawson I lost the school and the orphanage. Now what ?. I need help to
get my container back from that company.

Tel: 866.566.9350  Fax:866.455.4013

24.7.365 days a year
Superior Customer Service

Service Contract
Booking Date: June 30,2012
Reference #: U9893328TH Reservation Agent: Dawson Jones

Customer name: Bernadette D
Pick Up Date: July 9,2012
Origin Address:
Shipper: Bernadette D
Address: xxxxxxxx Ave  Bronx NY 10469
Tel: 347-xxx-xxxx (((REDACTED)))
Email: (((REDACTED)))

Destination Address:
Consignee: Bernadette D
Address: Port Au Prince, Haiti
Tel: 509-461-94756 / 509-340-26781

Service includes:
-Disassembling of all furniture
-Professional pickup /loading
-Professional inventory
-Ocean freight
-Customs clearance
-Door delivery, off loading
-Removal of debris
-Furniture setup /reassembling
-Approximate transit time: 3-4 weeks

Service cost: Item list: Customer will provide
Door to Door $6395.00
Volume: 20container
Export/import documentation: $95.00 Additional cost per cubic feet: $9.98
Total $6490.00
Deposit: $1000.00
Balance: $5490.00

Terms of service
PriceBreakShipping (PBS) provides volume estimates as a courtesy to our customers and not as a binding
contract. The actual volume is determined by the receiving terminal which is an independent company.
PBS does its best to give accurate estimates but will not be held liable for any discrepancies from the
original estimated volume to the final documented volume. In many instances the same item list can occupy more volume
being that phone estimates are based on an international average. If your services are scheduled for exclusive containers
then volume does not apply as long as your goods do not exceed the container capacity. Service does not include
destination government taxes, duties, agency fees, THC, Quarantine, and Fumigation Ferry or trans-shipment to
islands off the mainland. PBS is not liable for any unforeseen actions that can delay Estimated Time Of Arrival
(ETA). E.g. national disasters, origin or destination terminal strikes. Delivery dates are not guaranteed, but is only
an ETA. All invoices must be paid upon receipt. Title clearance with US customs for all Boats / motor vehicles is all
subject to a charge. All Original titles must be mailed in to our customs broker for title clearance. Pick up dates are
subject to delays due to unforeseen incidents, e.g. mechanical failure, accidents, traffic, or logistics technical delayed. Contracts can be secured in the following methods: wire transfer, money order, checks. For Door Door Shipments the minimum is 100 cubic feet. All contracts are subject to GRI (General Rate Increase) with notification to customer prior to
pick up date. GRI is done by Ocean Carriers, origin agents and destination agents. Estimated Time of Arrival: in
most cases the delivery days is 45- 60 days for LCL and this is not guaranteed but only an estimate based on
previous contracts of shipment time frames from cleared full payment at origin and the required customs documents if
applicable at origin or destination relating to individual shipments inventory list, addresses, phone #s, and
declared value. Please include your reference # on all documents, checks and money orders.

Container shipments are a bit more accurate in transit time, each destination has different transit time, ask your
reservation agent to advise transit time for your specific container. All cancellation must be confirmed at least 10
business days before original scheduled pick up date in order to receive a refund. In order to secure your shipping
date PBS requires a deposit from the total estimate. 30 days free storage in the USA only must be requested at
booking to ensure availability. All contracts must be accompanied by inventory list. Charges will apply to inaccessible entry,
stairs, long carry, and palletising for all less then container loads at the rate of $75. Furniture protection crating /
packing wrapping of any kind and use of any materials (if needed) is subject to charges and will be charged per actual
usage and requirement to secure the load. All packing services include materials and labor.

All services limited to the port or terminal at the designated country will require the customer to clear his own
customs and arrange pick up for his goods. Services are prepaid prior to goods leaving USA Soil.

All Port Port LCL services must have all boxes labelled name booking # and destination information. All insurance
forms, whether provided as a promotion or is being purchased must be completed and faxed to our offices no
later then 24 hours prior to the pick up.

Signature: Date:
Please send the executed contract to your sales agent.They took $6490.00 from me to shipp my container door to door to Haiti it's more than 2 months and I still don't have the container. the container is at custom in Haiti at a fee of $30.00 a day. I
am in the State right now because I have to come back to see if I could speak to them. Now I have no money. I rent a place in Haiti and I lost $5000.00 because I wasn't able to come with the rest of the money. I have some stuff I
have to sale to have the money from the container. I lost many monetary assistance and other help for my organization because of that situation. We wasn't able to open school because everything is in that container. then again
they  already rip me off they supposed to load up the container but they choose not to do so and I end up paying $950.00
for loading up the container. Plus now your fees add that together
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This report was posted on Ripoff Report on 02/20/2013 03:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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