• Report: #1046698
Complaint Review:


  • Submitted: Sat, April 27, 2013
  • Updated: Sat, April 27, 2013

  • Reported By: Scott W. — Brookings South Dakota
Internet United States of America

Priceline Priceline.com Cancel, modification of reservation Internet

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I made a reservation, checked the details on my mobile phone and clicked submit. But the reservation it confirmed wasn't for the correct date, it was for the same night. I called to fix it and they were rude and told me to "read the contract" as if I was talking to lawyers, not a customer service department.

 I told them it was 5 minutes ago and must have been a bug in their mobile app but they were unreasonably callous and unhelpful. It was like "we got your money, adios!"

I even tried contacting their executive services but to no avail. 

Sad thing is, I had used priceline every day and my employees used it to. I will not and I've informed our HR to avoid using it as well. Terrible service.

This report was posted on Ripoff Report on 04/27/2013 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/priceline/internet/priceline-pricelinecom-cancel-modification-of-reservation-internet-1046698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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