Priceline Priceline has commited FRAUD. THIS IS A MUST READ FOR ALL ATTORNEYS Norwalk , Connecticut

I agree with you.  But my "trip" ended up costing me much more than your experience.  I was just told flat out that I couldn't change my flight, that I would have to (and DID have too) purchase another ticket.  Priceline also refuses to refund the unused days on the rental car.  I also filed a ripoff report and I also received some of the same self-righteous comments as you did.  Obviously these people  have little else to do than look for people who have had terrible experiences with these companies and try and make us feel stupid.  Either that or these companies hire these lackies to "defend their honor" as if they had any.  I wish you luck in getting a resolution with Priceline.  They are a very bad business.  I do encourage people to stay far away from them & I will continue to do so.

You cannot charge a fee and say it goes to Delta when you are keeping the money
- You have proof that they are keeping this money don't you.? Oh and it better be more that your statement that says Priceline, and some employee who told you they would NEVER charge this fee.

I also wonder how you explain how you believe that the employee who "told" you they don't charges a fee overrides what is in writing as posted from Delta's own web site. 

Priceline has thousands of compliants on the BBB.  Whats that tell you.
- Absolutely NOTHING in regards to your situation.

You cannot charge a fee and say it goes to Delta when you are keeping the money.  That is just not right.  If they would be saying that is our change fee that would be different but they are not.  The manager I talked to told me to look at my charge card and see that I was billed through Delta, so I did and it was  billed through Priceline .  Priceline has thousands of compliants on the BBB.  Whats that tell you.

not sure who you talked to at delta, but they most definately charge a fee for changing your flight on a non-refundable ticket from priceline:

" Change Fees
Based on the fare rules, you may have to pay a service fee and/or a difference in fare. For travel within the 50 United States, the fee is $150 for Delta flights.
For travel outside the United States, the change fee is typically $250, but can vary based on location and type of fare. Changes are usually permitted only to the return portion of an international itinerary.
External Tickets
An additional charge applies if you would like us to change a ticket that we didn't issue. This charge applies to any ticket issued in the United States or Canada by anyone other than us, such as:

A traditional travel agency.
An online travel agency.
Another airline, including SkyTeam and codeshare partners.
The external ticket handling charge does not apply to:

Tickets originally issued by usReservation Sales, ticket office, or delta.com.
Involuntary changes like cancellations, delays, or schedule changes.
Tickets issued with military or government fares.
Customers completing a SkyMiles upgrade.
Same-day Confirmed Travel. "


So delta does charge $150 for a flight change and they do tell you that there will be an additional fee if the ticket was not bought directly from them. of course your credit card would reflect the charge being to priceline, that's who charged you the money. They then pay delta, delta never had your credit card information and I"m sure you would have been pissed if priceline gave them your credit card information.  You can read delta's ticket regulations here:

http://www.delta.com/traveling_checkin/ticket_changes_refunds/ticket_changes/index.jsp#change

Also when you purchased your tickets from priceline you agreed to their terms and condition which state:

" Itinerary Changes/Cancellations/Refunds: Air travel itinerary changes, if permitted by the fare, may have a change fee charged by the airline typically ranging between $100 and $250 USD per ticket that will vary by market, carrier and specific fare rule. In addition, any changes to your itinerary will incur a $30 USD per ticket Priceline change or cancellation fee.  "

So you also agreed to pay for this when you purchased the ticket. No ripoff here, you agreed to the terms when you purchased the ticket and the fees are easily found on both companies websites.

And it does not seem to be Priceline.

So I decided to call Delta.  I told the lady my story and she said it was totally false.  She told me since I used a travel agent , that they buy up blocks of seats from them and what they charge after that is totally up to priceline and that they would have never charged me a fee to change my flight.

- Either you are not telling the entire story or the Delta Representative is lying to you.  It doesn't matter where you buy your tickets from, but if they are a "discounted fare" and not "full fare" most airlines are going to charge a "change fee" and that fee can be anywhere from $50-$200+ dollars.  I think there are still one or two that don't and I do not believe that Delta is one of them.

If you could get around the "change fees" by just booking through Priceline or any other travel agency no one would ever buy a full fare ticket again.

Now I will say that because you went through Priceline they did what is standard with the fees.  Where if you had contacted Delta directly perhaps the statement the Delta person made was correct because of the 2 hour difference and they would have waived the fee in that case, but had you tried to change it to a different day the response from Delta would have been different.