Complaint Review: Priceline.com
Priceline.com Banner ad hotel price unavailable Norwalk, Connecticut Internet
*Author of original report: Hotel denies availability of that rate - ever!
*General Comment: Actually....
I wanted an affordable hotel room in North Dallas. The banner ad for Priceline showed a starting rate of $25/night at Best Western Plus Dallas Hotel and Conference Center, 8051 Lyndon B. Johnson Freeway, Dallas, TX. However, when you actually select a night to book a room (and I tried several different nights - Tues., Fri., Sat. and Sunday) for a one-night stay, the lowest room rate I could get was actually just over $70. I tried to phone the hotel directly to find out if the banner ad on Priceline was a mistake, and they said that they had no knowledge of any rates that low. I also tried to contact Priceline to ask if the banner ad I had seen was an error, but could not find any person online to discuss this issue.
Ironically, this sort of low price come-on or false price advertisement is specifically banned by the Texas Deceptive Practices and Consumer Protection Act (Section 17.46. subsections (9) & (10), Texas Business and Commerce Code, V.A.T.S.). But who enforces it?
This report was posted on Ripoff Report on 08/15/2016 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pricelinecom/internet/pricelinecom-banner-ad-hotel-price-unavailable-norwalk-connecticut-internet-1322625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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