Report: #336765

Complaint Review: Priceline.com

  • Submitted: Tue, June 03, 2008
  • Updated: Tue, June 03, 2008
  • Reported By: Slidell Louisiana
  • Priceline.com

    Internet
    U.S.A.

Priceline.com not customer orientated Internet

Show customers why they should trust your business over your competitors...

After entering information requested on the website I asked my husband to review it and see if it was correct. I then went to the bathroom. We were watching our grandaughter at the time. She must have pressed some buttons on the keyboard because when I returned the ticket information was on the screen. My husband had not reviewed the information and the dates were incorrect. I called Priceline.com and explained that the information had been entered in error and they refused to cancel the reservation. I explained that this was a mistake and the charges would cause hardship on my family and the agent said it was too bad. It seems hard to believe that I would have to pay for something that was ordered in error.

Ef
Slidell, Louisiana
U.S.A.
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This report was posted on Ripoff Report on 06/03/2008 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pricelinecom/internet/pricelinecom-not-customer-orientated-internet-336765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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