Report: #1157438

Complaint Review: PRICELINE.COM

  • Submitted: Wed, June 25, 2014
  • Updated: Wed, June 25, 2014
  • Reported By: zero_xcuses — California
  • PRICELINE.COM

    Internet
    USA

PRICELINE.COM PRICELINE CANNOT CHANGE FLIGHT EVEN IF WILLING TO PAY MORE SAN DIEGO Internet

*General Comment: Yes it is...

Show customers why they should trust your business over your competitors...

Priceline does not make clear that you cannot cancel or change reservations when you make them online while booking a flight. I wanted to change my flight to a NonStop even if it the cost was more. When I called to disupute , I received their trademark robot customer service agents who tell you there is nothing they can do.  

This is a reprehensible way to do business and I can only hope that this company gets what it deserves and what it will get from me. All I want to do is change my flight. That should always be an option if the customer is willing to pay more. The fact that you say you can do nothing is ridiculous. YOu can cancel the flight really easy. 

 

 

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This report was posted on Ripoff Report on 06/25/2014 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pricelinecom/internet/pricelinecom-priceline-cannot-change-flight-even-if-willing-to-pay-more-san-diego-intern-1157438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Yes it is...

AUTHOR: Tyg - ()

 That information is part of that "I agree" checked box.........Maybe you need to slow down a bit and actually read instead of "skimming". YOU are not being ripped off. YOU can always CANCEL your current travel plans and then rebook.

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