Report: #78378

Complaint Review: Priceline.com

  • Submitted: Wed, January 28, 2004
  • Updated: Wed, January 28, 2004
  • Reported By: Philadelphia Pennsylvania
  • Priceline.com

    Nationwide
    U.S.A.

Priceline.com RIPOFF Internet

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On December 22, 2003 I ordered airline tickets through priceline for a trip to jamaica for me and two of my friends. The total came to 1334.43. On January 2, 2004, I received a call from my bank for unusal charges to me debit card. I told them I had mad a big purchase for 3 airline tickets on the 22 of December.

The bank representartive then asked me did I order anything else from them on christmas? I said to her "Christmas I was out of town and I have not touched the computer since the 22". The bank representative then informed me that Priceline had charged my card the same amount on Christmas! The bank representative told me to try and settle it with them and call her back, and if I could not settle it with them she was going to snatch the money back.

I called pricline and was told that they saw the mistake but could not do anything about it because the accounting department would have to take care of it and they would have to email the accounting department! Are you kiddin me that makes not sense. Priceline said they would get back to me the next day. They did not call me the next day, so I called them and informed them that I would be placing a claim against them for stealing (because that is what it was STEALING)! through my bank and that I would have my money back through my bank because they were going to take it back.

I called the bank back to tell them that priceline was dragging their feet with returning my money that they basically STOLE! The bank told me that my money would be back in my account within 5-10 days. If it were not for the bank checking things closely and their dedication to their jobs it is no telling when I would have received my money that was stolen from me. THANK YOU Philadelphia Federal Credit Union!

Portiaguess
Philadelphia, Pennsylvania
U.S.A.
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This report was posted on Ripoff Report on 01/28/2004 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pricelinecom/nationwide/pricelinecom-ripoff-internet-78378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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