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Report: #366897

Complaint Review: Prime Quest Inc - Northridge California

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  • Reported By: Keaau Hawaii
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  • Prime Quest Inc 18543 Devonshire St. 268, Northridge, California U.S.A.

Prime Quest Inc Avoid buying from this company. Prime Quest inc. is a big mistake. Big Liar!!! Northridge California

*Consumer Comment: i got ripped of by prime quest Rafael Atilano, and his family! keaau resident.

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I was one of their victim and I want justice. I need to resolve this matter as soon as possible. I regret buying this machine from them. Whatever they told me before I purchased from them was very convincing, but it was all deceiving and misleading. The amount of $8,000.00 is exorbitant and it's not commensurate to the unit. The machine that has been advertised is not exactly the same like what they really installed.

According to the president of the Prime Quest Inc. , (Rafael Atilano) he said that he was the one who invented the machine but we found out that it was a lie. He even mentioned that the potassium only cost $10.00 when in fact it cost $17.99 at home depot. It's like buying an original and expensive bag like Louis Vuitton, but they sold you a fake one. Plus I am not satisfied with their machine as it developed so many problems after only four months.

I called the customer service so that I would return their machine but they have been so reluctant saying that the machine has a lifetime warranty. This kind of business is not supposed to exist in this kind of economy, they put people in debt. Instead of selling it in a reasonable price, they rather sell it in the corrupt manner. Hoping that people will learn their lesson from this experience.

Anonymous
Keaau, Hawaii
U.S.A.

This report was posted on Ripoff Report on 08/25/2008 10:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prime-quest-inc/northridge-california-91324/prime-quest-inc-avoid-buying-from-this-company-prime-quest-inc-is-a-big-mistake-big-lia-366897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

i got ripped of by prime quest Rafael Atilano, and his family! keaau resident.

AUTHOR: Lauri - (USA)

POSTED: Wednesday, June 29, 2011

SUBMITTED: Sunday, June 26, 2011POSTED: Sunday, June 26, 2011

I wrote a previous complaint! The nerve of these people! They sell us a bad water system, then never maintain it, never come to check on it when we had questions never held up to their end of the deal.** They called my home today 6-26-2011 for me to order more filters for my water system that DOES NOT WORK! After years of trying to have them refund my $$$ or to just fix it! They still had the guts to call my home and try to sell me more filters! The number they called from is: M. Atilano~ 818-534-8287..........i still can't get over the ignorance and how they have avoided any and all damage they have done to our home~ what goes around comes around!!!!!!!  from HAWAII, Big Island~ totally disatisfied-ripped off customer!  Still trying to get my $$$$$$$$$$$ back and they want us to purchase filters! unbelievable!

Keaau Resident, ripped off still fighting this company we all got taken advantage of.

They are still calling to get us to buy filters!!! Crazy insensitive people~ Prime Quest

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