Report: #982995

Complaint Review: Printerpix

  • Submitted: Sun, December 16, 2012
  • Updated: Sun, December 16, 2012
  • Reported By: Amanda — Dayton Ohio United States of America
  • Printerpix

    United States of America

Printerpix Worst customer service ever! Internet

Show customers why they should trust your business over your competitors...

I ordered a photo book that I spent hours creating for my niece's first birthday. The order was placed on October 6th and her birthday was Oct 20th. It is now December 16th and I still have never received it. I have emailed several times with customer service who have assured me a supervisor wouldbe be in charge of my order and send it out ASAP but that has never happened.

I have left my personal number asking someone to please call me and have called in several times only to sit on hold for over an hour never to have anyone answer. I also bought a voucher at the time I placed my first order for use at a later date. I obviously requested a refund on that when I realized how awful this company is... and again never received my money back.

So now nearly 3 months later I have no gift for my niece, and I'm out the money for the voucher now too. I would not have complained publicly if they would have just acknowledged they lost the order or whatever happened to it and gave me my money back, but I've never had a company just ignore the issue altogether.

This was a Groupon deal originally so I will be informing them as well. Too bad I thought maybe I could still get her book in time for Christmas.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/16/2012 05:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.