Report: #406259

Complaint Review: Privacy Matters, PMIdentity, Protection Plus

  • Submitted: Tue, December 30, 2008
  • Updated: Tue, December 30, 2008
  • Reported By: Duxbury Massachusetts
  • Privacy Matters, PMIdentity, Protection Plus,,
    , Connecticut

Privacy Matters, Privacy Matters, PMIdentity, Protection Plus Indentity Threft Protection Billing Scam Unknown Connecticut

Show customers why they should trust your business over your competitors...

I recently registered with an identity theft company to provide me with monthly credit report updates and insurance protection in the event my identity is stolen. The name of the company is Privacy Matters. They advertised agressively on local radio. Their website is I paid my first monthly fee in September for $19.95 using my credit card. They sent me an e-mail update and a request to confirm by membership in October. I didn't notice but in October I got two charges to my credit card for $ at the beginning of the month one toward the from another from I didn't notice and paid the bill. The third month I got another confirmation which I responded to, and that month I get three charges to my credit card, the third from When I called to cancel the contract, while I called three different toll free telephone numbers, I actually was connected to three very similar automated answering systems. I spoke to a customer service person the first time named Anna. I spoke to the exacr same customer service person the seond time only her name was Diedra (very distinct accent and she mispronounced my name exactly the same way both times). All three companies have mailing addresses CT. The e-mail cancellation confirmations were from three separate companies but were in the exact same form e-mail message format.

This is obviously at a minimum, a scam to double bill people for the same service, and worse a scam to capture people identiy information.

I have filed a complaint with the Massachusetts Office of Consumer Affairs.

Peter m. Boston, Ma
Duxbury, Massachusetts
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/30/2008 12:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.