• Report: #337024
Complaint Review:


  • Submitted: Wed, June 04, 2008
  • Updated: Wed, June 04, 2008

  • Reported By:washington North Carolina
P.O. Box 5152 Des Plaines, Illinois U.S.A.

Privacymattersidentity.com Intellus.com / Privacymattersidentity.com fraudulent premium membeship $19.95 charge Des Plaines Illinois

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I used a one-time $4.95 reverse phone number lookup to find the name of a caller which had been sending me annoying text messages. This service worked (intellus.com) The fee of $4.95 really was about $6.50 when perhaps tax was added. I clearly remember ONLY purchasing a one-time $4.95 fee. We saw this fee (over $6) and that is OK, but we were hit with a $19.95 Premium membership fee. I complaied to Intellus.com by emailing them at custserv@intellus.com I received a response from membersavings@privacymattersidentity.com (a company which I had not contacted at ALL) It appears that intellus is also the same crooks as privacymattersidentity.com and privacymatters.com
They say they will cancel my membership (that I did not authorize) number
109087844 They also do not respond to you with an actual email but a form email, even though I communicated directly to them about the fraudulent charge

AT BEST they use deceptive tactics to make you sign up for the premium membership at $19.95 that you did not order. I have reported them to the FTC. I demand the refund of the $19.95.

washington, North Carolina

This report was posted on Ripoff Report on 06/04/2008 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/privacymattersidentitycom/des-plaines-illinois-60017-5152/privacymattersidentitycom-intelluscom-privacymattersidentitycom-fraudulent-premium-me-337024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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