Report: #337024

Complaint Review: Privacymattersidentity.com

  • Submitted: Wed, June 04, 2008
  • Updated: Wed, June 04, 2008
  • Reported By: washington North Carolina
  • Privacymattersidentity.com
    P.O. Box 5152
    Des Plaines, Illinois
    U.S.A.

Privacymattersidentity.com Intellus.com / Privacymattersidentity.com fraudulent premium membeship $19.95 charge Des Plaines Illinois

Show customers why they should trust your business over your competitors...

I used a one-time $4.95 reverse phone number lookup to find the name of a caller which had been sending me annoying text messages. This service worked (intellus.com) The fee of $4.95 really was about $6.50 when perhaps tax was added. I clearly remember ONLY purchasing a one-time $4.95 fee. We saw this fee (over $6) and that is OK, but we were hit with a $19.95 Premium membership fee. I complaied to Intellus.com by emailing them at custserv@intellus.com I received a response from membersavings@privacymattersidentity.com (a company which I had not contacted at ALL) It appears that intellus is also the same crooks as privacymattersidentity.com and privacymatters.com
They say they will cancel my membership (that I did not authorize) number
109087844 They also do not respond to you with an actual email but a form email, even though I communicated directly to them about the fraudulent charge

AT BEST they use deceptive tactics to make you sign up for the premium membership at $19.95 that you did not order. I have reported them to the FTC. I demand the refund of the $19.95.

Pcarver
washington, North Carolina
U.S.A.
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This report was posted on Ripoff Report on 06/04/2008 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/reports/privacymattersidentitycom/des-plaines-illinois-60017-5152/privacymattersidentitycom-intelluscom-privacymattersidentitycom-fraudulent-premium-me-337024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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