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Report: #1345474

Complaint Review: Prize Candle - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Sarah — New Milford Connecticut USA
  • Author Confirmed What's this?
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  • Prize Candle Nationwide USA

Prize Candle Prize Candle Took Order and Didn't Follow Through- Paid but Never Received Santa Monica Nationwide

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 I ordered 3 candles on 12/10/16 and received an order confirmation stating that I'd receive a tracking number when my order shipped. I didn't receive another email so a few days later I sent an email to check up on my order. I received no response so a little while later I checked their website which had been minimized to one page with no contact info. I called their phone number from my confirmation email and found that it had been disconnected. I called and emailed a few more times with the same results. I checked the facebook page and found many complaints similar to mine. I have still not received any form of contact or my products. I filed a report with my credit card and got my money back but it was a very unpleasant experience overall and I would recommend contacting your card provider to get your money back if your in the same situation. They were at least swift about the transaction and I had my money back in two days.

This report was posted on Ripoff Report on 12/24/2016 12:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/prize-candle/nationwide/prize-candle-prize-candle-took-order-and-didnt-follow-through-paid-but-never-received-s-1345474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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