• Report: #127832
Complaint Review:


  • Submitted: Tue, January 18, 2005
  • Updated: Tue, January 18, 2005

  • Reported By:Colorado Springs Colorado
1293 W 2200 South Suite B Salt Lake City, Utah U.S.A.

Pro-Alert ripoff has not shown up to install security system 3x won't credit charges Salt Lake City Utah

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After signing contract, paying 2 months in advance, and signing up for automatic bank drafts, Pro Alert was scheduled three times to wire my home for security service and never showed up for the installation. Despite my phone calls, they have never returned them. It is now 1.5 years later and $400.00 later. they refuse to issue credit for the monitoring service never received. They now want to install my system and continue to bill me without any credit for their error. Most companies would attempt to repair the damaged relationship and offer some type of remedial effort. Not Pro Alert who wants me to pay for services not received. They are an extremely dishonest company.

Colorado Springs, Colorado

This report was posted on Ripoff Report on 01/18/2005 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pro-alert/salt-lake-city-utah-84119/pro-alert-ripoff-has-not-shown-up-to-install-security-system-3x-wont-credit-charges-salt-127832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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