Report: #566946

Complaint Review: PRO FLOWERS

  • Submitted: Tue, February 09, 2010
  • Updated: Tue, February 09, 2010
  • Reported By: jackie — staten island New York United States of America
    SAN DIEGO, California
    United States of America
  • Phone:
  • Web:
  • Category:


Show customers why they should trust your business over your competitors...

i placed an order with about 4pm my time.after i finished placing the order i see, they charged me $9.99 for express shipping, then $9.99 for saturday delivery 2/13/10, $2.99 for handling. there was no indication before ordering what the shipping and handling charges were.    after seeing the charges, within minutes i called proflowers to cancel the order.the girl (sofia) told me, no, that can't be done!  i said, let me talk to someone else.  i was put on hold for a bit of a while.  he (tim) told me your order was placed at 1:30 and it's too late to cancel it was already shippped out.  i said, today is 2/09 and i place the order just a few minutes ago, how does it say i ordered at 1:30?  and the order was already to be shipped out for a 2/13 delivery within minutes? anywayyyyy, he gave me a run around about the charges and how proflowers would have to eat up the extra shipping charges through ups blah, blah blah neglecting to say the order was coming to me on the east coast from california!!!!!! bottom line is, he refused to cancel my order, and my credit card was charged immediatly.  the order better be at least up to par, fore i will be back! anyone can bet proflowers will not last much longer ripping off people. ciao!





Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/09/2010 04:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.