Complaint Review: Proactiv Solution/Guthy-Renker
- Proactiv Solution/Guthy-Renker
Palm Desert, California
- Phone: 760-773-9022
- Category: Miscellaneous Companies
Proactiv Solution/Guthy-RenkerProactiv Solution/Guthy-Renker Proactiv Solution likes to bill for products they never send! Palm Desert California
I decide to contact my Credit Card Company and reverse the charges directly. I had no intention of paying for something I did not receive nor did I order. Plus I was not waiting 6 weeks for a refund for something I did not order.
After weeks later they seemed to have credited my account less then the amount for both the 3-piece kit, which I assume was the $39.90 and another credit for $12.95, which I am not quite sure about.
So in fairness to them and myself, I am enclosing one check for $39.90 and another for $12.95.The exact amount they credit to my account. Yet they have now sent me a bill for 45.85, $15.42.Again the only product I ever received from this company was the trail 3 piece-kit, nothing else valued at $19.95, which was already paid for in January.
This has been an extremely bad experience for me and by the amount of mounting complaints against this company; I would be surprised if a class-action lawsuit was not already on its way.
This report was posted on Ripoff Report on 05/12/2009 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/proactiv-solutionguthy-renker/palm-desert-california-92260/proactiv-solutionguthy-renkerproactiv-solutionguthy-renker-proactiv-solution-likes-to-bi-451080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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