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Report: #285917

Complaint Review: Proactiv Solutions - Des Moines Iowa

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  • Reported By: goldsboro North Carolina
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  • Proactiv Solutions PO Box 10213 Des Moines, Iowa U.S.A.

Proactiv Solutions The NOT SO RISK FREE TRIAL!! That costs a small fortune not to include the aggrivation Des Moines Iowa

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I have had acne as long as I can remember. After seeing all the celebrity claims and the regular before and after pics of people, I thought what the hell I will take the "risk free trial" with the added gift of the refining mask, and an upgrade to priority shipping, for only $19.99. I heard it on the radio, I saw it on the commercials, and even online. Guareenteed or your money back even send back the empty bottles that is how sure we are you will be satisfied. Well I wasn't not only did it take over a week and a half to get to my house, when it arrived I was charged 48.95 plus shipping and handling charges???!!!! I thought they said free priority shipping??? And what is with this 48.95???? I thought well I have already paid for it let me try it, and guess what it didn't work. I called after 3 1/2 weeks of using it without wearing any make up, changing my diet, and following all thier instructions. I call to cancel my "membership" which I didn't want in the first place but they automatically sign you up for it, and then they tell me it could take longer and I should wait or try more of their products. Why the hell would I do that you said this would work and it didn't. I have to now send back the products to them to get my refund but get this I HAVE TO PAY THE SHIPPING AND HANDLING!!!! It gets even better, because they won't recieve it in time I will be automatically charged again. How is that possible??? I called and cancelled my membership that I didn't want in the first place. I would not reccomend dealing with this company what so ever. They rip you off so they can afford to pay Puff Daddy or P diddy or whatever he is called this week, Vanessa Williams, and Jessica Simpson to lie to you. I am sure it has nothing to do with the expensive spa treatments, all the plastic surgery I am sure it is just the Proactiv. I can't believe I fell for this. I hope no one else has to endure this evil company. Buyer Beware!!! What they claim is only a risk free trial at no cost to you ends up costing you quite a bit of money. I will supposedly be refunded within 4-6 weeks after they recieve my package!!!! It only took them a few hours to take the money from my account when I was only told it would cost me $19.99. Isn't that illegal????? If I have any further problems with this company or if they do not honor my refund I will be sure to Update this site. Please do not be fooled by proactiv's lies and deciet they will charge you a fortune to pay their celebrity spokespeople. I am a stay at home mom, I wanted to do something for myself and now I have learned my lesson. It just isn't worth it, if it sounds too good to be true it is. I will never buy another acne product online or through the mail again. EVER!!! My overall view is Proactiv is a fradulant company who takes advantage of a serious conditon people suffer from for profit, they are sick and evil. I am tired of companies being able to take advantage of people with all the fine print and hidden charges there should be a law against such injustice. Thanks for listening I hope this keeps someone else from suffering the same fate as me.

Jennifer
goldsboro, North Carolina
U.S.A.

This report was posted on Ripoff Report on 11/21/2007 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/proactiv-solutions/des-moines-iowa-50380-0213/proactiv-solutions-the-not-so-risk-free-trial-that-costs-a-small-fortune-not-to-include-285917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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