• Report: #623914
Complaint Review:


  • Submitted: Fri, July 16, 2010
  • Updated: Fri, July 16, 2010

  • Reported By: Vicki — Hermosa Beach California United States of America
Internet United States of America

proexercise supervisor: Iro Complete fraud, advertised FREE TRIAL (only pay shipping), charged my debit card $99.96 (twice for another offer for acai berry also) then when cancelled charged $99.95 x 2 for cancellation fee Internet

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I thought I was ordering a free trial for colon cleanse and acai berry paying shipping only $1.19 and $1.49.  Suspicious when at order completion, no confirmation was given, no email sent, etc.  Found out my debit card was charged $99.96 x 2 for these two items.  Called the company to complain and cancel and they said they would credit my account if I agreed to pay $19.99 per item (already sent).  They said my account would be credited my the end of that business day.  Instead, my account was charged an additional $19.95 x 2 (now I am out $240).  Called the company in an attempt to cancel EVERYTHING, they tried to say the $19.95 x 2 was a CANCELLATION FEE!! How outrageous, they were charging me to cancel for something I had never agreed to in the first place, this company is a complete fraud, false advertising to the hilt and they blatantly lie on the telephone to you.  I am filing an electronic claim thru my bank for the $19.95 x 2 charges, if I receive the items, they will be returned, probably poison anyway!!!

This report was posted on Ripoff Report on 07/16/2010 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/proexercise/internet/proexercise-supervisor-iro-complete-fraud-advertised-free-trial-only-pay-shipping-ch-623914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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